Electrical Maintenance Customer Service Manager - BOF Galveston

Electrical Maintenance Customer Service Manager - BOF
-Central (Galveston)

Galveston, Texas, United States

New

Engineering, Crafts, Trades & Labor

UTMB Health

Requisition # 2603003

Bachelor’s degree and five years of related experience. An equivalent combination of education and experience relevant to the role may be considered for this position.

Assignment in healthcare facilities requires a Certified Healthcare Facility Manager (CHFM). Acceptance of other facility management certifications in lieu of CHFM will be at the discretion of the Associate Vice President of Property Services.

Assignment in non-healthcare facilities requires a Certified Educational Facilities Professional (CEFP), Certified Healthcare Facility Manager (CHFM), or Certified Facilities Manager (CFM). Acceptance of other facility management certifications in lieu of CEFP or CHFM will be at the discretion of the Associate Vice President of Property Services.

If the selected candidate does not have a CHFM or CEFP upon hire, the candidate will be required to attain the certification within two years of the hire date. Progress will be measured by requiring the following at one year: completion (pass or fail) of a CHFM practice exam or participation in the EFP/CEFP preparation course. The employee will be required to have their CHFM or CEFP within two years after their hire date.

• Ten (10) years of facilities experience
• Five (5) years of facilities leadership experience
• Experience with UT System Deferred Maintenance Planning
• Experience with managing service contracts within the UT System
• Experience leading electrical maintenance teams in a healthcare, research, higher education, or large institutional campus environment.
• Experience managing emergency power systems, generator maintenance programs, automatic transfer switches, switch gear, UPS systems, electrical distribution equipment, and related service contracts.
• Experience coordinating electrical shutdowns, utility interruptions, emergency repairs, preventive maintenance, and contractor‑performed electrical work in occupied mission‑critical facilities.

Responsible for providing leadership of collaborative efforts within Property Services (Physical Plant Maintenance Department). Provide leadership and coordinate the day‑to‑day activities of the Property Services Work Groups in their respective areas. Responsible for directing the efforts of semi‑skilled, skilled, and journeyman‑level craftsmen in the maintenance and repair of specialized equipment and systems s position has major decision authority for equipment selection and installation methods on projects, from minor renovation/repairs in a business office to major construction of new healthcare, research, and/or academic/business facilities.

This assignment has primary operational responsibility for assigned electrical maintenance work groups and electrical service contracts, including oversight of generator maintenance, emergency power support systems, electrical distribution reliability, electrical preventive maintenance, outage coordination, and contractor‑performed electrical work. The position provides leadership to ensure electrical systems are maintained, tested, documented, and repaired in a manner that supports patient care, research, academic, and business operations.

Lead and manage assigned electrical maintenance personnel responsible for maintenance, repair, testing, troubleshooting, and support of institutional electrical systems.

• Lead and manage assigned areas in such a way that supports quality patient care, student success, research advancement, revenue growth, and a positive customer experience.
• Manage the generator maintenance contract and related emergency power service agreements, including contractor coordination, schedule oversight, service quality, documentation, follow‑up, and issue escalation.
• Provide operational oversight of emergency power systems, including generators, automatic transfer switches, paralleling gear, fuel systems, load bank testing, preventive maintenance, corrective maintenance, and related documentation.
• Coordinate electrical…