Maintenance Construction Service Manager - BOF - East Area (Galveston

Job Title

Responsible for providing leadership of collaborative efforts within Property Services (Physical Plant Maintenance Department). Responsible for directing the efforts of a team of skilled, journeyman-level craftsmen in the major crafts to oversee Capital Projects from conception to final inspection with Property Services' best interests in mind. Act as the liaison between the Property Services Areas, the Facilities Capital Project Teams, and the Capital Project Contractors.

This position has major decision authority for equipment selection and installation methods on projects, from minor renovation/repairs in a business office to major construction of new healthcare, research and/or academic/business facilities.

Bachelor's degree or recognized equivalent and five years of related experience. Requires a Certified Healthcare Facility Manager (CHFM) or a Certified Healthcare Constructor (CHC). Acceptance of other facility management certifications in lieu of CHFM or CHC will be at the discretion of the Associate Vice President of Property Services. If the selected candidate does not have a CHFM or CHC upon hire, the candidate will be required to attain the certification within two years of the hire date.

Progress will be measured by requiring the following at one year: completion (pass or fail) of a CHFM practice exam or completion (pass or fail) of a CHC practice exam. The employee will be required to have their CHFM or CHC at or before two years after their hire date.

• Experience with healthcare construction and major utility shutdowns.
• Electrical journeyman-like experience desirable.

• Provides high-level leadership to create a successful working environment for projects in support of Property Services, the Capital Teams, and the Departments on campus.
• Participates in major Capital Project design, technical support, schedule planning, and final site inspections. Aids in the success of major Capital Projects from conception to final inspection.
• Monitors the performance of Capital Projects to achieve optimum efficiency while keeping the best interest of Property Services in mind.
• Completes Capital Project and Contractor performance/outcome reviews and reports back to leadership.
• Provides feedback to maintenance staff regarding performance issues and maintains appropriate performance documentation.
• Informs maintenance leadership of unusual conditions, problems or deficiencies regarding campus facilities.
• Monitors and provides information to support any institutional accreditation relating to maintenance. Includes but not limited to JCAHO, AAALAC, etc.
• Supports departmental goals to increase UTMB customer and employee satisfaction.
• Ensures Capital Projects are effectively integrated with Environmental Health and Safety, Police, and other external UTMB departments.
• Aligns team members with workloads and schedules to meet project needs, which includes scheduled time off and maintaining an acceptable/available workforce.
• Collaborates with other Maintenance Customer Service Managers to optimize project scheduling and prioritization between areas.
• Provides mediation and conflict resolution for Property Services and the Project Contractor.
• Develops close working relationships with strategic customers and partners.
• Determines and recommends most efficient and effective methods for project installation.
• Keeps current with new technology and recommends changes to operating procedures, new equipment purchases, and related upgrades to systems.
• Monitors the collection of deferred maintenance projects that should be addressed during renovation projects.
• Performs detailed inspections of projects during all phases of construction. Identifies and reports deficiencies in a timely manner.
• Ensures the project blueprints are correct and updated with any project changes.
• Provides leadership to ensure contract employees comply with UTMB's high standards of workmanship and safety.
• Responsible for posting vacancy information, conducting employment interviews and conducting departmental orientation of new hires.
• Arranges for the procurement of materials and services by the proper methods.
• Attends staff and safety training meetings, plant operation, maintenance, and other training courses as required. Trains personnel on operation and maintenance procedures.
• Follows and supports the SOP's established by the maintenance and utility departments.
• Participates in the development of technical specifications for projects.
• Benchmarks with others to develop "best practice" energy management programs.
• Provides input that helps maintain and update the Facilities Renewal Resource Model (FRRM) database for the campus that reports to the University's governing body.
• Provides current contact information and actively participates in the Property Services leadership contact lists for nights, weekends, and holiday emergencies. Contacts other leaders or maintenance technicians for response to emergencies as needed.…