Dispatch Coordinator

Work Schedule

Sunday - Thursday

Mattress Firm is an equal employment opportunity employer and is committed to a non-discriminatory work environment. We do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, or any other protected characteristic.

Join Mattress Firm and help people sleep well by ensuring the final step of the shopping experience goes smoothly. Work in our warehouses, playing a vital part in the supply chain.

• Schedule deliveries according to capacity and business conditions.
• Record missed and/or re-delivery problems.
• Submit completed delivery manifests and stop records by deadline for contractor settlement purposes.
• Complete records for contractor settlement.
• Complete all required training modules and certifications prior to the due date.
• Ensure all safety policies and procedures are followed to maintain a safe work environment.
• Communicate professionally with all internal and external contacts.
• Follow all company policies and execute standards on appearance and brand representation.
• Communicate any concerns or issues to leadership to ensure departmental and company efficiency.

• Answer incoming calls promptly and accurately.
• Maintain accuracy of ticket management system.
• Print accurate pick lists.
• Execute company initiatives and other activities requested by supervisor.
• Update job knowledge by participating in educational opportunities.
• Contribute ideas on ways to optimize or improve the team, department, and company.

• Microsoft Office products.
• POS system.
• Basic knowledge of city and outlying areas.

• High school diploma or equivalent preferred.

• 1+ years of related experience required.

• Strong verbal and written communication skills.
• Able to complete tasks with strong attention to detail.

Warehouse Environment

• Sitting frequently
• Standing frequently
• Talking frequently
• Hearing frequently
• Lift or move up to 50 pounds
• Usage of hands and fingers
• Reaching with hands and arms
• Stooping, kneeling, crouching, or crawling occasionally
• Sight required to ensure safety of yourself and others.

• Excellent career growth opportunities through on-the-job training and development programs.
• 401(k) with employer matching.
• Mental health and life resources.
• Medical, dental, prescription, and vision plans.
• Get paid on-demand.
• Base pay or uncapped commission.
• Employee discounts on Mattress Firm sleep products and accessories.

Competitive, depending on qualifications and experience. For eligible leadership and individual contributor roles, additional bonus opportunities may be available and awarded at the discretion of the company.

• Pay amount does not guarantee employment for any particular time.

Legal authorization to work in the United States without the need for sponsorship. We require proof of eligibility to work in the United States.

Mattress Firm is an equal employment opportunity employer and is committed to maintaining a non-discriminatory work environment. We do not discriminate against any applicant or employee for employment based on race, color, religion, sex, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, or any other characteristic protected by applicable law. Mattress Firm is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.