Maintenance Tech Lead - 1st Shift

Overview

Maintenance Tech Lead - 1st Shift at Carters Inc. Carter’s Inc. is the largest North American apparel retailer exclusively for babies and young children, encompassing Carter’s, Osh Kosh B’gosh, Skip Hop and Little Planet brands. There are many reasons to build your career at Carter's.

The Maintenance Tech Lead supports distribution center operations by overseeing equipment maintenance and repair. This role acts as the department lead when the area manager or supervisor is unavailable, ensuring safety compliance, operational efficiency, and team coordination.

• Maintenance Planning & Execution (60%):
  Plan and coordinate maintenance and repairs of conveyors, machinery, and equipment at a Tech 3 level. Perform routine preventive maintenance tasks (e.g., lubricating equipment, adjusting conveyor chains, replacing belts). Evaluate equipment breakdowns and assign repair tasks.
• Leadership and Team Support (20%):
  Act as department lead in the supervisor’s absence. Mentor junior technicians by providing on-the-job training and promoting a culture of accountability and continuous learning. Foster teamwork and reduce employee conflict. Collaborate with operations and safety teams.
• Safety and Compliance (10%):
  Ensure all work (including subcontractors’) complies with OSHA and company safety regulations. Maintain a clean and safe working environment. Support safety initiatives to reduce risk and downtime.
• Documentation (10%):
  Maintain accurate repair and maintenance records. Use CMMS or other tracking software for documentation.

Must Have

• Minimum 5 years of maintenance experience (preferably in a warehouse) and 1 year as a Tech III.
• High school diploma or GED required; technical training preferred.
• Experience with operating machinery, minor repairs, and troubleshooting.
• Ability to use all routine industrial hand tools.
• Electrical knowledge.
• Ability to pass equipment training including scissor lift, stock picker, reach truck, pallet truck, and turret truck.
• Physical ability to lift up to 50 pounds repetitively, scan with RF equipment, bend, twist, and stand for shifts up to 12 hours.
• Ability to give clear direction and provide informal training to junior techs.

Preferred Skills And Experience

• Ability to prioritize maintenance tasks in a fast-paced environment.
• Experience documenting work using a Computerized Maintenance Management System (CMMS).
• Experience leading peers or acting as a point of contact in a team setting.
• Effective communication with peers, supervisors, and cross-functional teams (e.g., safety, operations).
• Strong critical thinking under pressure, especially during downtime events.

Carters is committed to creating a diverse environment and is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, veteran status, or any other status protected by federal, state, or local law.

Seniority level:
Mid-Senior level

Employment type:

Full-time

Job function:
Management and Manufacturing

Industries:
Retail Apparel and Fashion