Customer Service Representative Park Center
Job in
Glenview, Cook County, Illinois, 60026, USA
Listed on 2026-06-02
Listing for:
Glenview Park District
Part Time
position Listed on 2026-06-02
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, Call Center / Support, HelpDesk/Support
Job Description & How to Apply Below
This position is responsible for providing front-line customer service to visitors and patrons and processing program registrations.
OTHER DUTIES INCLUDE
* Greets walk-in traffic. Answers phone calls and handles appropriately. Answers questions about the organization, its facilities and programs. Directs patrons to rooms and events.
* Registers, completes refunds and transfers requests for customers for programs, events and membership passes using computer system.
* Books rentals for rooms, facility usage and field houses.
* Accepts payments and processes transactions.
* Balances daily work deposits (cash, checks, credit cards) for all areas including front desk and also open gym and indoor pool.
* Issue and process field house permits and key deposits.
* Sorts & distributes internal & external mail.
* Crosstrain to work as a venue supervisor for rentals and events.
* Troubleshoots customer service issues that may arise, including use of website registration.
* Responds to emergency situations.
QUALIFICATIONS
High School diploma or equivalent required. Some college strongly preferred. Will consider significant and material experience in lieu of formal education. At least 3 years relevant experience desired.
SCHEDULING & PAY:
This is a part time, year-round hourly (non-exempt) position.
* Weekday morning shifts Mon, Fri; 8:45am-2:00pm
* Weekend shifts Saturday 8:45am - 3:30pm
Opportunity for additional hours through rentals and shift coverage. Target hiring range is $17-$19 per hour depending on qualifications and experience.
APPLY ONLINE!
Visit us nview
Parks.org - click on "Jobs" at the top of the homepage
INTERNAL APPLICANTS
Email a letter of intent and current resume directly to Jill Bruns at
Phone: or jill.bruns
Final date to receive applications:
Open Until Filled
If interested, please apply early. Recruiting and interviewing will begin immediately.
The Glenview Park District is an Equal Opportunity Employer.
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