Patient Access Representative II

Hourly Pay Range

$19.89 - $28.84 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors.

• Position:
  Patient Access Representative II
• Location:
  
  Glenview, IL
• Full-Time (36 hours)
• Hours:
  
  M-F 7:00am-3:30pm and 9:00am-5:30pm
• Required Travel: no

The Patient Access Representative II is responsible for efficiently and accurately processing patient registrations, scheduling appointments, and verifying insurance coverage. This role plays a critical part in optimizing the patient experience and supporting the hospital's commitment to high-quality healthcare services.

• Act as an internal/external resource for all customer groups by providing access to healthcare services in accordance with established policies.
• Identify payment sources for all services provided; assist in collecting payments, and triage patients or their representatives for financial counseling.
• Maintain accurate electronic medical records and abide by all internal and governmental/regulatory compliance expectations.

• Education:
  
  High school diploma or equivalent required; college degree preferred.
• Certification: N/A
• Experience:
  
  One-year customer service experience in a healthcare or health insurance related field required.
• Unique or Preferred
  
  Skills:
  
  Basic knowledge of medical terminology and insurance industry terminology preferred.

• Premium pay for eligible employees
• Career Pathways to Promote Professional Growth and Development
• Various Medical, Dental, Pet and Vision options
• Tuition Reimbursement
• Free Parking
• Wellness Program Savings Plan
• Health Savings Account Options
• Retirement Options with Company Match
• Paid Time Off and Holiday Pay
• Community Involvement Opportunities

EOE:
Race/Color/Sex/Sexual Orientation/ Gender Identity/Religion/National Origin/Disability/Vets, VEVRRA Federal Contractor.