Lead Host

Ballyhoo Hospitality Group is seeking an energetic, hospitality focused Lead Host to join our Zenzi Den team in Glenview.

About Ballyhoo Hospitality Group: Founded in 2009 by Ryan and Anna O'Donnell, Ballyhoo Hospitality is a Chicago-based restaurant group operating 15 neighborhood-driven concepts across Chicago and the suburbs. Led today by Ryan O'Donnell and Partner Jon Farrer, Ballyhoo is built on warm, personal hospitality, honest cuisine, and deep community investment. The group expands intentionally, preserving the individuality of each concept while staying rooted in the belief that great hospitality is shaped by passionate teams, loyal guests, and the neighborhoods they serve.

Concept Overview: Zenzi Den is a Ballyhoo Hospitality concept located in downtown Glenview that centers around Japanese inspired cooking and live fire techniques. The restaurant’s menu focuses on dishes prepared over a vibrant robata grill, highlighting thoughtfully sourced meats, seafood, and vegetables cooked over open flame. Traditional Japanese inspiration meets bold, comforting flavors to create a menu designed for sharing and exploration.

The dining room blends warm wood, natural textures, and glowing firelight to create an atmosphere that feels both intimate and energetic. Guests gather around the grill and bar to enjoy Japanese influenced cocktails, sake, and curated beverages that complement the cuisine.

Job Summary: The Lead Host role is pivotal in creating a positive first impression for our guests. The ideal candidate will be pleasant, detail-oriented, and consistently professional, possessing strong hospitality instincts and a genuine drive to exceed guest expectations. Success in this role requires the ability to work collaboratively as part of a team, communicate effectively, and contribute to smooth service operations and the delivery of high-quality service.

As the Lead Host, you'll oversee the host stand, coordinate guest flow, support the front-of-house team, and ensure every guest receives a warm, welcoming experience from the moment they arrive.

We offer:

• Paid Leave
• Medical, Dental, and Vision Insurance
• Opportunities for professional growth and development
• A supportive and inclusive work environment
• The chance to be part of a renowned and growing restaurant group known for its culinary artistry and welcoming ambiance
• Employee dining privileges

Job Requirements & Qualifications: Primary duties and responsibilities include, but are not limited to, the following:

• Foster and maintain strong relationships with guests and the community.
• Exhibit warmth and hospitality in all interactions.
• Drive sales and covers through precise management of reservation software.
• Experience in Resy is preferred.
• Lead and develop the host team.
• Possess excellent interpersonal and communication skills, both with guests and team members.
• Demonstrate the ability to work cohesively with both front-of-house and back-of-house colleagues.
• Exhibit a passion for learning and active participation in daily food and beverage training.
• Demonstrate proficiency in the use and operation of all necessary tools and equipment, including the Toast POS system, and Resy.
• Maintain a clean working environment.
• Must successfully pass general information and food and beverage quizzes.
• May perform other duties as assigned.
• Possess Serv Safe Food Handler Certification.
• Night and weekend availability is required.

Why Join Us?

• Opportunity to work in a dynamic and friendly environment.
• Gain valuable experience in the hospitality industry.
• Be part of a team that values growth and development.

How to Apply:

Interested candidates should submit their resume and a brief cover letter outlining their relevant experience.

Ballyhoo Hospitality Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.