Sales Associate
Listed on 2026-07-19
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Retail
Retail Sales, Retail Associate/ Customer Service -
Sales
Retail Sales
At For Eyes, we are an optical retailer that offers high‑quality brands and products with great pricing. We are as unique as our customers and patients. Our diverse team consists of more than 500 dedicated associates across 105 stores in the United States and Puerto Rico. Our highly qualified associates are passionate about customer satisfaction. We proudly offer every For Eyes customer a perfect blend of expert eye care and affordable eyewear.
Job DescriptionThe Licensed Optician delivers the brand value proposition and helps establish For Eyes as the premier destination for all vision needs within the community. He or she provides exceptional customer service and produces high quality eyewear that exceeds customer expectations.
MajorDuties & Responsibilities
- Greets all customers with a warm welcome, exchanges names, and ensures they know what to expect.
- Custom fits glasses and precisely places prescription in lenses.
- Acts as a leader in optical acumen that provides a voice for associates.
- Takes & records measurements, adjusts or fits eyewear correctly, and ensures finished eyewear meets standards and customer requirements.
- Attracts new customers.
- Explores the needs and priorities of customers by asking open‑ended questions.
- Is attentive to details, asks follow‑up questions for clarity, reads verbal/non‑verbal cues, reviews prescriptions, and identifies special needs.
- Assists co‑workers with difficult or complex areas of product needs and prescriptions.
- Utilizes store tools and adheres to Brand Store Commitments.
- Performs work accurately and thoroughly utilizing all technology despite time pressure and customer volume, demonstrating superior product knowledge and describing the features and benefits of lenses and frames to reinforce customer selection.
- Anticipates problems, explores underlying reasons for customer issues, strives to develop long‑term solutions, and ensures customers are satisfied and expectations are exceeded.
- Possesses the ability to multi‑task, prioritize, and manage time with competing priorities.
- Commits to delivery dates and time, seeks feedback, and asks for referrals.
- Strives to achieve exceptional results on Brand KPIs and competencies.
- Prepares and celebrates customers at pick‑up.
- Maintains a clean, attractive, and organized store appearance and protects company assets.
- Informs management of safety opportunities and demonstrates safe work practices.
- Possesses a “can‑do” spirit and strong drive for results; is self‑motivated with a desire for continual learning and improvement.
- Adheres to company policies and procedures, including discounting, promotions, and inventory management.
- Sells on the footwear 80–100% of the time.
- Provides additional duties as assigned (e.g., customer calls, dispensing eyewear).
- Maintains proper dress code, including name tag and associate tablet.
- High school graduate or equivalent.
- State licensure.
- Optical dispensing experience.
- Strong customer service skills; communicator, listener, and team builder.
- Knowledge of current store merchandise.
- Basic math skills.
- Awareness of current fashion trends.
- Sales skills – ability to use and carry an iPad/tablet.
- Familiarity with POS, computers, and calculators.
Pay Range: $16.83 - $23.55 per hour.
Essilor Luxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the Essilor Luxottica Speak Up Hotline at or email HRC
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy, genetic information, or any other characteristics protected by law.
Native Americans in the US receive preference in accordance with Tribal Law.
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