Customer Sales Representative - Freight & Logistics

We are seeking a motivated Customer Sales Representative to join our transportation and logistics team in Glenwood, IL. This full‑time role focuses on building strong customer relationships, managing inbound and outbound sales, and supporting timely, safe freight operations. The ideal candidate is a detail‑oriented communicator who can balance multiple accounts while helping deliver exceptional service to shippers and customers.

As a Customer Sales Representative, you will coordinate pricing, service details, and load requirements, while collaborating closely with internal operations teams to ensure customer expectations are consistently met. This position offers opportunities for growth within a nationwide, family‑owned logistics organization.

• Handle inbound and outbound customer sales inquiries and support freight solutions in Glenwood, IL
• Build and maintain strong relationships with shippers, carriers, and customers
• Coordinate pricing, service schedules, and load requirements to optimize delivery
• Manage active accounts and follow up on opportunities to grow business
• Collaborate with internal operations teams to ensure service expectations are met
• Maintain accurate records of customer interactions, pricing, and account activity

• Experience in customer service, sales, or transportation/logistics preferred
• Excellent verbal and written communication skills
• Strong relationship‑building and account management abilities
• Detail‑oriented, organized, and capable of handling multiple priorities
• Professional, customer‑focused demeanor with a proactive approach

• Annual salary: $40,000 - $65,000, plus performance‑based incentives
• Paid Time Off (PTO) and company‑observed holidays
• Health, dental, and vision insurance
• Opportunities for professional growth and advancement within a nationwide transportation company
• Supportive, team‑oriented, and collaborative work environment in Glenwood, IL

This role is ideal for a customer‑focused sales professional who enjoys coordinating logistics solutions and fostering strong relationships in a dynamic transportation setting.