Utility Meter Technician

Job Title

Performs routine field, specialized technical, and manual work in the collection of meter readings and support of field operations.

Reads water meters on an assigned route

Records meter readings into a handheld device

Communicates service orders to the water billing department and takes photos of equipment for use in accurately establishing water services

Explains meter readings to citizens and answers questions of a general nature related to consumption

Cleans meters and reports damaged or malfunctioning equipment to supervisor

Assists with meter installations, change outs, and service connections

Assists field operations with hydrant flushing, mowing, and related work

Operates City vehicle safely and efficiently; maintains vehicle and submits service requests as needed

Performs other field operations related duties as assigned

Knowledge of street layout and meter locations on assigned routes

Knowledge of utility service policies

Accurate data entry/recording skills using handheld computer or tablet

Ability to follow established schedules and procedures

Ability to communicate effectively with citizens and employees

Ability to establish and maintain effective working relationships

Work in this position is medium work (exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or 20 pounds of force constantly to move objects). Physical activities include climbing, balancing, stooping, kneeling, crouching, crawling, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, feeling, talking, hearing and repetitive motions. The employee must have the visual acuity to perform transcription and operate a vehicle.

The employee is subject to indoor and outdoor environmental conditions including extreme heat and cold.

Valid North Carolina Class C Driver's License.

High school diploma or equivalent.

Some experience in field operations, customer service, or related work preferred; or an equivalent combination of education and experience.

The position is subject to the City's cell phone reimbursement policy and therefore requires that the employee provide a data enabled phone for use in carrying out assigned duties.

Inclement Weather/Emergency Response:
Non-Essential

Safety Sensitive Position:
Yes

FLSA Status:
Non-Exempt

The City of Graham offers an extensive and comprehensive benefits program for employees that includes:
North Carolina Department of State Treasurer Division of the Local Governmental Employees' Retirement System (LGERS) Additional Retirement Savings Plans Group Health and Hospitalization Insurance Dental, Vision, Group Life and AD&D Insurance Coverage Flexible Spending Account Longevity and Vacation Pay Paid Holidays Sick Leave Other leave:
Family Medical Leave Act (FMLA) Worker's Compensation Military Leave Civil Leave Educational Leave with pay Shared sick leave Employee Assistance Counseling Program Credit Union Membership Available Tuition Reimbursement Detailed information about our Benefits will be provided during the hiring and/or onboarding process.

Address: 201 South Main Street Graham, North Carolina, 27253

Phone: