Facilities Manager

WHO ARE WE

Alerus is a commercial wealth bank and national retirement provider with one core purpose: helping clients achieve their financial goals. We are driven by a shared commitment to always do the right thing; leading with integrity and providing valued advice and guidance to our clients. We value the expertise and skillsets each team member provides and encourage collaboration, innovation, adaptability, and an entrepreneurial spirit at all levels of our company.

By consistently seeking improvements and growth, we foster long-term relationships with clients and team members. We are proud to be recognized as a Top Workplace by numerous industry and regional outlets.

Passion for Excellence ::
Success is Never Final ::
Do the Right Thing ::
One Alerus

The Facilities Manager leads management, maintenance, and daily operations of Alerus' owned and leased facilities. This role oversees building operations, space planning, maintenance, vendor relationships, leases, contracts, budgets, capital projects, and facility-related needs across all locations. The Facilities Manager also leads the Facilities team, builds strong relationships with internal partners and external vendors, and maintains a safe, professional, welcoming, and brand-aligned work environments that support a positive team member and client experience.

• Lead and oversee the Facilities team, providing clear direction, timely communication, coaching, and support to ensure strong service delivery across all Alerus locations.
• Maintain and enhance strategic space plans and facility records for each major market, including owned and leased facilities, lease terms, annual operating expenses, floor plans, hoteling/open workspace, vendor and contract information, maintenance schedules, budgets, capital project updates, and growth or consolidation plans by department and location.
• Partner with leaders, Human Resources, Marketing, Technology, and other teams to ensure office space supports business needs, brand standards, employee experience, and future growth.
• Manage vendor relationships for facilities, including service providers, contractors, landlords, property managers, and other third-party partners.
• Negotiate, review, and manage facility-related contracts, leases, maintenance agreements, property insurance, and service-level expectations.
• Build, manage, and be accountable for the total facilities operating and capital budgets, including monthly expense analysis, variance reporting, investment planning, and identifying opportunities to reduce expense while maintaining safe, professional, and well-managed facilities.
• Maintain and enhance a proactive maintenance plan to ensure facilities are safe, functional, professional, and well maintained.
• Monitor building operations, maintenance issues, safety concerns, repairs, signage, furniture, space utilization, and facility refresh needs.
• Serve as the primary escalation point for facility-related emergencies and ensure timely resolution of issues across all company locations.
• Maintain and enhance the Capital Expenditures Budget to support long-term planning, property maintenance, facility improvements, and preservation of company assets.
• Ensure facilities reflect Alerus' brand standards and workplace expectations.
• Lead facility transitions, renovations, office openings, closures, relocations, and construction projects by serving as the primary communication lead for impacted team members, internal partners, vendors, landlords, and other stakeholders to ensure projects are completed on time, within budget, and with minimal disruption to team members and clients.
• Serve as a visible and responsive facilities leader by regularly connecting with team members, actively listening to workplace needs, and communicating decisions with clarity and empathy.
• Obtain competitive bids on projects and, when appropriate, consider qualified vendors who are also Alerus clients.
• Maintain current knowledge of facility management trends, regulations, and best practices.

• Bachelor's degree in facility management, business, real estate, or related field preferred; equivalent experience considered.
• 5+ years of commercial real estate, facility management, property management, or building operations experience in a professional environment.
• Strong understanding of building operations, maintenance planning, leases, contracts, vendor management, and facility budgeting.
• Demonstrated ability to manage vendor relationships, negotiate service agreements, and hold partners accountable for quality, cost, and responsiveness.
• Strong project management skills with experience leading facility improvements, office moves, renovations, construction projects, and capital planning.
• Highly detail-oriented and organized, with the ability to manage multiple locations, priorities, deadlines, budgets, and follow-up items.
• Strong leadership skills with the ability to set expectations, build culture, support team…