Custodial Services Crew Leader; In-House - GR

All are encouraged to apply.

Wage: $16 per hour

Hours: Full‑Time, 40 hours a week. Monday‑Friday 2PM–10:30PM (EST)

Location: 3777 Sparks Dr SE, Grand Rapids, MI 49546

The Custodial Services Crew Leader will lead a crew of Custodial Services Technicians with limited supervision, keeping a building or buildings in a clean and orderly condition. The leader plans and schedules cleaning duties, manages daily assignments, resolves issues, and may conduct special periodic work projects. The position requires the use of current technology, including e‑mail, and the ability to lead and communicate effectively with team members, customers, and facility managers.

• Issue daily assignments and monitor the performance of other Custodial Services Technicians.
• Report inventory and supply usage.
• Maintain and implement safety, ergonomic, and security standards per Peckham and specific building policies.
• Exemplify leadership with excellence in quality, customer service, work ethic, attendance, and behavior.
• Take on supervisory duties as assigned in the absence of a supervisor.
• Mentor new team members in general custodial and periodic tasks.
• Apply effective communication skills through various methods, including verbal and electronic, with custodial technicians, customers, team members, facility managers, and Peckham staff.
• Independently resolve issues and organize tasks/schedules for the team.
• Lead special periodic work projects as needed.

• Stocking and organizing storage closets and custodial carts.
• Operate commercial cleaning equipment.
• Routine cleaning of restrooms, classrooms, breakrooms, offices, mirrors, and glass.
• Maintain grounds, including snow removal as needed.
• Routine vacuuming of carpeting and matting.
• Routine dusting and wet mopping of hard floors.
• Clean flights of stairs.
• Periodic dusting of all horizontal and vertical ledges.
• Perform daily inspection and maintenance of equipment and report deficiencies.
• Producing quality work in an ever-changing environment.
• Maintain excellent customer service standards.
• Practice proper security and safety standards.
• Apply ergonomic standards appropriate to each custodial task and equipment used.
• Utilize a teamwork approach for all projects.
• Promote Peckham’s vision, values, and services to all customers and stakeholders.
• Assist when appropriate per safety policy and procedures.
• Receive, implement, and deliver constructive feedback in a professional manner.
• Complete and maintain required trainings and certifications.
• Accept other duties as assigned, and training as needed.

• 18 years of age or older.
• Basic computer skills (MS Office, Inventory).
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Strong soft skills, including coping/stress management, time management, conflict management, and self‑starter traits.
• Must pass and maintain background checks.
• Maintain required certifications.
• Demonstrate proficiency in all general custodial tasks with advanced independence.
• Meet physical requirements of the position (see Physical Demands).
• Able to commit to a regular schedule.
• Must have reliable transportation to and from the worksite.
• Able to effectively communicate.

• High School Diploma or GED.
• Basic computer skills are highly desired.
• Reliable transportation between multiple worksites.
• Strong problem‑solving skills.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to: walk and stand for long periods of time, balance, climb steps, reach with arms, and use hands to grasp, hold, handle, and feel;

stoop, kneel, crouch, or squat; frequently lift and/or move up to 35 pounds; occasionally lift and/or move up to 50 pounds; and perform repetitive tasks.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently exposed to moving mechanical parts, wet and/or humid conditions, fumes, airborne particles, toxic or caustic chemicals, extreme temperatures, risk of electrical shock and vibration.

The noise level in the work environment is usually moderate.

Peckham is an Equal Opportunity Employer – EEO/AA Employer, Veteran, Disabled.