Interior Household Manager

Overview

The Interior Household Manager provides hands‑on support and oversight of housekeeping, laundry services, and other assigned interior operations. Working closely with the Director of Residences, Staff, and Personal Services, the role oversees and coordinates housekeeping operations, including inventory management, organization, cleanliness, and all laundry services across the primary residence and additional properties. The position actively performs housekeeping duties at the primary residence and supports operations at additional locations.

The Interior Household Manager is responsible for the direct management, supervision, and support of housekeeping staff, contractors, and seasonal interior personnel. This role provides leadership to the interior household team whose objective is to simplify and improve the daily activities of the residence and other properties.

• Provide hands‑on oversight and execution of all housekeeping and laundry operations across family properties, ensuring consistently high standards of cleanliness, organization, and efficiency.
• Maintain expert knowledge of housekeeping and laundry practices to optimize workflows and uphold service excellence.
• Establish and implement household standards, systems, and procedures.
• Perform daily opening and closing procedures, including walkthroughs of the residence to ensure overall tidiness, proper storage of personal belongings, and clear communication of any pertinent updates.
• Deliver comprehensive housekeeping services, including cleaning, organizing, laundry, ironing, and upkeep of all interior spaces such as kitchens, bedrooms, bathrooms, common areas, recreational spaces, and storage areas.
• Oversee all aspects of laundry and dry‑cleaning services, including the coordination of incoming and outgoing items and delivery to designated locations.
• Manage inventory and stocking of all household, cleaning, and toiletry supplies; coordinate with the Family Assistant to ensure timely replenishment.
• Oversee and coordinate routine, seasonal, and deep cleaning projects, including spring cleaning, and storage room maintenance.
• Partner with the Property Manager when additional support is required.
• Coordinate and manage vendor services and household maintenance needs, including meeting service personnel, communicating repair requests, and ensuring timely resolution of issues.
• Oversee interior plant care, fine item maintenance (e.g., crystal and silver), and overall presentation standards throughout the residence.
• Oversee organization and maintenance of the Principal’s personal areas, including inventory management for toiletries, OTC medications, and valuables such as jewelry and art.

• Provide direct supervision, leadership, and clear direction to interior household staff, seasonal employees, and contractors, setting expectations and monitoring performance to ensure high standards are consistently met.
• Assign, delegate, and oversee completion of daily, weekly, and monthly tasks, ensuring all work is executed efficiently and to established household standards.
• Develop and manage staff schedules across all assigned properties, ensuring appropriate coverage and operational efficiency.
• Review, approve, and submit timesheets for hourly employees, managing overtime in alignment with the needs of the Family.
• Serve as the primary point of contact for interior household staff, providing guidance, support, and timely resolution to operational questions, including availability for urgent matters outside of standard working hours as needed.
• Partner with the Director of Residences, Staff, and Personal Services, as well as Property Managers, to communicate updates, ensure alignment, and support day‑to‑day operations.

• Manage multiple short‑ and long‑term projects with strong attention to detail, discretion, and follow‑through, ensuring high‑quality execution.
• Coordinate events, family gatherings, and household functions, including catering and entertainment, in partnership with the Family Assistant to ensure seamless execution.
• Greet guests upon arrival, direct…