Dispatcher Office Assistant

Position Overview

On Site Training Shift – Tuesday to Saturday 10am-6:30pm. Salary $21 hourly.

Location:

5333 Bannock Street, Denver, CO 80216, United States.

• Schedule deliveries according to capacity and business conditions.
• Record missed and/or re‑delivery problems.
• Submit completed delivery manifests and stop records by deadline for contractor settlement purposes.
• Complete records for contractor settlement.
• Complete all required training modules and certifications prior to the due date.
• Ensure all safety policies and procedures are followed to maintain a safe work environment.
• Communicate professionally with all internal and external contacts.
• Follow all company policies and execute company standards on appearance, functionality, and brand representation.
• Communicate any concerns or issues to leadership to ensure proper efficiency of department and company operations.
• Answer incoming calls promptly and accurately.
• Maintain accuracy of ticket management system.
• Print accurate pick lists.
• Execute company initiatives and other activities requested by supervisor.
• Update job knowledge by participating in educational opportunities.
• Contribute ideas on ways to optimize or improve the team, department, and company.

• High School diploma or equivalent (preferred).
• 1+ year(s) related experience.
• Strong verbal and written communication skills.
• Strong attention to detail.
• Basic knowledge of Microsoft Office products.
• Basic knowledge of POS system.
• Basic knowledge of city and outlying areas.

• Warehouse environment; sitting frequently, standing frequently, talking frequently, hearing frequently.
• Lift or move up to 50 pounds.
• Usage of hands and fingers, reaching with hands and arms.
• Stooping, kneeling, crouching, or crawling occasionally.
• Sight required to ensure safety.

• Excellent career growth opportunities through on‑the‑job training and development programs.
• 401(k) with employer matching.
• Medical, dental, prescription, and vision plans.
• Mental health and life resources.
• Employee discounts on Mattress Firm sleep products and accessories.
• Get paid on-demand.
• Base pay or uncapped commission.

Competitive pay rate of $21 hourly, depending on qualifications and experience. Additional bonus opportunities may be available for eligible leadership and individual contributor roles and are awarded at the discretion of the Company.

Legal authorization to work in the United States without the need for sponsorship. Proof of eligibility to work in the United States required. EOE/Vet/Disability.

Mattress Firm is an equal employment opportunity employer and is committed to maintaining a non‑discriminatory work environment and does not discriminate against any applicant or employee for employment based on race, color, religion, sex, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, or any other characteristic protected by applicable law. Mattress Firm is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.