Facility Lead

Step into a leadership role that keeps the Kroc Center running at its best. The Facility Lead plays a key role in creating a clean, safe, and welcoming environment for every guest and employee. From leading housekeeping operations to coordinating event setups and supporting daily facility needs, this position is hands‑on, fast‑paced, and essential to the heartbeat of the Center. The role supervises custodial and building services staff, ensuring a clean, safe, and well‑maintained environment for all guests and employees.

Responsibilities include daily housekeeping management, staff scheduling and training, event setup and teardown, minor maintenance tasks, and outdoor upkeep.

This full‑time (40 hour/week) role requires the ability to work early mornings, evenings, weekends and holidays and will be part of a weekend opening rotation. The pay rate is $18-$20/hour.

The position offers a generous benefits package that includes excellent health, dental, vision, and hearing insurance, paid time off with 10 days of vacation per year, 12 sick days per year (6 of which can be taken like vacation days), 12 paid holidays, 2 personal days, and the ability to earn an additional 2 days of PTO through our wellness program.

The Salvation Army also contributes generously to a pension on your behalf and provides short‑term disability, long‑term disability, and life insurance, as well as a variety of other great benefits. We invest in you as an employee and provide paid training and professional development opportunities.

• Responsible for all housekeeping activities in the facility to ensure a clean, healthy environment for employees and guests.
• Monitors the work performance of custodial and building services staff; collaborates with the Facility Manager to schedule these team members, and establishes daily operational routines that include custodial services, trash removal, grounds beautification, upkeep and repairs.
• Assists in the training and development of custodial and building services worker staff.
• Reports all potential mechanical or electrical problems and unsafe conditions to the Facility Manager and assists in the implementation of the Health & Safety Manual and Emergency Action Plan.
• Oversees and participates in the required set‑up, tear‑down, and change‑over procedures for events to include tables, chairs, staging, barricades, pipe and drape, signage, and all other related equipment.
• Assists in the care, maintenance, and repair of assets related to hosting programs and events.
• Assists with light maintenance tasks. Areas of responsibility may include painting, plumbing, electrical, and other building systems.
• Performs outdoor maintenance tasks including snow and ice removal, and assists with the overall maintenance of grounds and pavilion.

• High School Diploma or equivalent.
• 2 years of custodial experience.
• Alternatively, any equivalent combination of training and experience that provides the required knowledge, skills, and abilities.

• First Aid, CPR and AED Certification and Naloxone Administration.
• Valid Wisconsin Driver’s license with clearance to drive from The Salvation Army’s insurance carrier.

• Knowledge and use of all proper personal equipment, including wearing of protective gloves, safety glasses, and lifting belts, lock‑out tag‑out equipment.
• Computer skills, including use of Microsoft Office products, e‑mail, and internet. Strong verbal and written communication skills.
• Ability to understand and follow the instructions/requirements on Work Orders regarding facility maintenance and/or events.
• Ability to read and understand Material Safety Data Sheets.
• Ability to address multiple projects in a timely manner while being responsive and detail‑oriented.
• Ability to interact with co‑workers, officers, and the public in a positive, professional manner.
• Ability to work with people of diverse backgrounds and circumstances.
• Ability to work in a team setting with other professionals.
• Ability to problem‑solve.
• Exercise good judgment in personal actions, personnel management, and business matters.

The…