Facility Operator

Aqua Facility Operator

Aqua, an Essential Utilities company, employs people in a variety of roles within our eight-state footprint, ranging from field workers and customer service representatives who are on the front lines working with customers, to scientists and engineers who help ensure we're delivering reliable water and wastewater services to our communities. If you're looking for a rewarding career helping improve our environment and protect our natural resources, we encourage you to join our team!

Essential Utilities, Inc. delivers safe, clean, reliable services that improve quality of life for individuals, families, and entire communities.

Operating as the Aqua (water and wastewater services) and the Peoples and Delta (natural gas) brands, Essential serves approximately 5.5 million people across 10 states. We are committed to sustainable growth, operational excellence, a superior customer experience, and premier employer status - including a competitive and comprehensive benefits package as well as a commitment to career growth opportunities.

We are advocates for the communities we serve and are dedicated stewards of natural lands, protecting more than 7,600 acres of forests and other habitats throughout our footprint.

Our company is one of the most significant publicly traded water, wastewater service and natural gas providers in the U.S.

Are you looking for a fantastic career at Aqua? We have a great opportunity for a Facility Operator located in Western Hancock County, Indiana. We are seeking an experienced wastewater operator with a Class 3 certification. This role is under the direction of the Area Manager and as the certified operator of the WWTP will be responsible for all activities in support of the operation of the wastewater treatment facilities, lift stations, and the wastewater collection systems.

Essential Duties:

• Operates and maintains the recently expanded and modernized Class 3, 1.0 MGD WWTP.
• Monitors operations including using SCADA.
• Ensures wastewater systems comply with regulatory policies, procedures and rules.
• Completes customer service work orders. Updates and maintains appropriate system documentation of activities and closes work orders in the appropriate company system in accordance with departmental policies and procedures.
• Monitors capital projects at facilities.
• Addresses complaints and resolves issues within the area of responsibility.
• Responds to maintenance problems with appropriate action and understanding of process/ equipment alternatives, including troubleshooting operational problems and coordinating repairs with outside contractors and internal staff.
• Maintains awareness of operational conditions and/or identifies pending issues/problems, and notifies management recommending an appropriate course of action.
• Performs all tasks safely, professionally, and in accordance with all company policies and procedures as well as local, state, and federal laws, rules, and guidelines.
• Works closely with company employees and customers.
• Attends training events and seminars to keep current with regulatory changes, become familiar with new technology, and keep current with Operator Continuing Education requirements.
• Performs additional duties as required or assigned.

Qualifications:

• High School diploma or equivalent.
• Minimum 3 years of operational experience in the wastewater industry.
• A valid U.S driver's license.
• Must reside within ~45 minutes of the WWTP, located in central western Hancock County.
• Must currently possess a valid Indiana certification for Wastewater Class I, or above.

Knowledge, Skills, and Abilities:

• Excellent written and verbal communications skills; communicate effectively (clearly, concisely, and professionally) with internal staff and…