Contents​/Cleaning Supervisor

Leading Insurance Restoration company in the Greenville, Raleigh and Charlotte area quickly growing and expanding territory coverage and looking to fill positions.

We are a progressive restoration contracting company with a culture of excellence and team spirit, has an opportunity for a Cleaning Technician to join our team. This person will need to be dedicated to capturing customer loyalty, be willing to work in a challenging/fast-paced environment, and be able to work as a team player. If you are a highly motivated professional with immense integrity who is committed to excellence, this may be your opportunity to join a dynamic company.

• Professional conduct able to sell the Contents Services to insurance adjusters, property managers and homeowners
• Quality customer service skills working with homeowners with the ability to:
  • ascertain and communicate proper cleaning/packing methods per item
  • ascertain and communicate approximate values of property upon inspection
  • discuss contracts and work authorizations with homeowners
  • assess and meet homeowners needs in an emergency situation
  • communicate (verbally and in writing) progress of job to homeowner and adjusters
• Cleaner (Contents Cleaning Tech certificate) an asset but not required
• Experience in being responsible to both supervise and be actively/hands on involved with:
  • Organization and logistic planning
  • Managing small teams of people possibly in multiple locations
  • Planning ahead for multiple locations man power and supplies needed
  • On-site evaluation
  • Photograph or videotape contents to document damage
  • Evaluate items for cleaning and restoration on or off‑site
  • Complete a detailed inventory – listing all contents with corresponding inventory numbers and detailed description of condition on master inventory sheet
  • Identify contents damaged beyond repair and document on total loss content list
• Pack‑outs, Storage and Pack‑ins:
  • Pack residential and commercial goods in protective wrapping and boxes
  • Transport contents by truck to cleaning and restoration facility
  • Once cleaned and restored, place and track contents in secured vaults or large lock‑up areas until ready to return
• Cleaning and restoration:
  • Hand‑clean, deodorize and treat contents according to standard industry guidelines and manufacturer specifications
  • Know when to use specialty appraisers and restorers to handle fine art and high‑end electronics
• Excellent computer skills (email, excel, word, digital pictures, DASH)
• Work well and communicate within a team environment
• Perform assigned work in a timely manner and meet deadlines
• Uphold all company policies and procedures
• Work flexible hours
• Positive attitude and self‑motivated
• Valid insurable driver's license with clean driving record
• Pass ongoing drug tests and criminal background checks

We are seeking talented individuals to fill this position in the Greenville / Winterville NC area.

Candidates must be self‑motivated, enthusiastic, have excellent communication and customer service skills.