Lead - Facilities Technicians

Department: Maintenance (CT)

Employment Type: Full Time

Location: Chester, CT

We are seeking a reliable, hands-on Facilities Technician Lead to support daily facility operations while providing day-to-day direction to a team of Facilities Technicians. This role is ideal for an experienced facilities professional who enjoys working alongside the team, coordinating priorities, mentoring others, and ensuring that maintenance, groundskeeping, seasonal work, and facility support tasks are completed safely, thoroughly, and on time.

The Lead Facilities Technician will serve as the first point of coordination for assigned work, help balance changing priorities, and model a positive, service-focused approach across the organization.

• Lead, coordinate, and provide day-to-day direction to Facilities Technicians, including assigning tasks, setting priorities, and monitoring progress.
• Perform general facility maintenance, repairs, groundskeeping, light carpentry, snow removal, lot sanding, and other hands-on work as needed.
• Review facility needs each day with the Facilities Supervisor, organize work effectively, and adjust priorities when urgent or weather-related needs arise.
• Train, coach, and mentor Facilities Technicians on safe work practices, proper use of tools and equipment, and expected quality standards.
• Inspect completed work to ensure tasks are finished safely, thoroughly, and in line with facility expectations.
• Communicate work status, supply needs, safety concerns, and facility issues to Facilities Supervisor and Manager in a timely and professional manner.
• Support errands and operational needs, including picking up local orders, supplies, or other items as needed.
• Help maintain clean, organized, and safe work areas, storage spaces, tools, and equipment.
• Promote teamwork, accountability, flexibility, and a service-minded approach within the Facilities team.

• Prior experience in facilities, maintenance, groundskeeping, carpentry, or a related hands-on role required.
• Previous experience leading, training, mentoring, or coordinating the work of others preferred.
• Ability to safely operate, maintain, and guide others in the use of basic tools and equipment related to facility maintenance and groundskeeping.
• Comfortable working indoors and outdoors in varying weather conditions, including winter weather response.
• Strong organizational skills with the ability to manage multiple tasks, shift priorities, and follow through on assignments.
• Valid driver's license preferred, as occasional errands or pickups may be required.
• Ability to perform physical work, including standing, walking, bending, lifting, carrying, and using equipment as needed.
• Leads by example and is willing to work alongside the team to get the job done.
• Dependable, flexible, and able to remain calm when priorities change quickly.
• Strong communicator who gives clear direction, listens well, and follows up appropriately.
• Patient and supportive when training or mentoring team members.
  
  Accountable for quality, safety, cleanliness, and timely completion of assigned work.
• Collaborative, respectful, and service-focused when working with employees, vendors, and other departments.
• Proactive about identifying facility needs, solving problems, and keeping work areas organized.

• Comply with the EH&S Policy and applicable regulatory and company EH&S rules and requirements
• Report to supervision conditions or practices that are either unsafe or that may adversely impact the environment, to ensure prompt resolution of potential hazards
• Attend scheduled EH&S training program
• Actively support the organization's efforts to meet or exceed EH&S goals and plans
• Recommend improved EH&S practices

Must be able to communicate effectively with co-workers, supervisors, and third parties. This ability to communicate requires the employee to be conversant in English as the majority of our workforce and the third parties that we encounter only speak English.

Whelen Engineering is an equal opportunity employer and does not discriminate against any employee or applicant for employment based on race, color, religion, national origin, age, gender, sex, ancestry, citizenship status, mental or physical disability, genetic information, sexual orientation, veteran status, or military status.

This Job Description is to serve as a guide. It is intended to be flexible and will continue to evolve over time with business needs…