Supervisor, Contractor Support

Field Operations Supervisor Of Contractor Support

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Do you embrace change? Are you highly organized? Do you have strong project management skills? If so, you might be a great fit for our Supervisor of Contractor Support, a part of Spectrum's Field Operations business unit.

Our mission is to integrate the highest quality service with clearly superior entertainment and communications products that consistently exceed the expectations of our growing customer base.

Be part of the connection

As a Field Operations Supervisor of Contractor Support, you are collaborative and highly organized. You will be responsible for Contract Support, interacting with Contract Business Partners to ensure compliance with Spectrum specifications and requirements for installation, drop bury, and project related activity. In this role, you will also handle customer escalations, damage claim investigation and assist with onboarding of new service partners, and monitor workload to ensure completion of work when it is issued.

What our contractor support supervisors enjoy most

• Achieving performance goals
• Ensuring projects are completed timely and efficiently
• The team-oriented culture
• Building internal and external relationships

What you'll bring to Spectrum

• Education:
  
  Bachelor's degree in electronics or equivalent experience
• Experience:
  
  5+ years of Field Technician work in residential, commercial and multiple dwelling installation/service experience preferred, Experience in complex, structure cabling jobs that include interior/exterior installation of Cat5/Cat6 cabling, Experience in programming and installing routers, Internet gateway services, Layer2/3 Ethernet switches and wireless access points in commercial environments, Vendor Management Experience
• Skills:
  
  Project management, time management, communication, leadership, problem-solving, collaboration

Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.