Maintenance Supervisor

Maintenance Supervisor

We’re looking for a talented maintenance supervisor who will be responsible for day-to-day maintenance operations and physical upkeep of the assigned property, ensuring compliance with Avenue5 policies, standards and all local, state, federal regulations, as well as contributing to property budget management.

• Physical wellness: Medical, dental, vision, and mental health coverage options.
• Financial wellness: Competitive pay plus basic life insurance and matching 401K contributions.
• Mental and emotional wellness: Generous time‑off plan includes 10 paid holidays, including a community service day and your birthday.
• Perks and more: Mentoring, professional development, discounts, tuition reimbursement, robust recognition program.

• Work with the maintenance team to ensure daily maintenance tasks such as service requests and unit make‑ready standards are met.
• Review and track progress of service requests and identify chronic maintenance issues.
• Respond to maintenance related issues in a timely manner as outlined in Avenue5 Policy while maintaining a professional demeanor.
• Perform repairs to electrical, plumbing, appliances, flooring, carpentry, HVAC, and grounds maintenance as dictated by state guidelines.
• Execute general carpentry duties such as wallboard repair, counter top/cabinet replacement, finish carpentry, window/glass repair, door/lock repair, ceramic tile repair.
• Carry out preventative maintenance such as siding, painting, lighting, sprinkler, pool, golf cart, elevator, and more.
• Maintain accuracy of work order systems, verifying all orders are completed on time to company standards and resident satisfaction.
• Conduct daily inspections of property grounds, buildings and common areas to maintain safety, cleanliness and identify maintenance needs.
• Assist with management of property emergencies including snow, inclement weather, fires and floods.
• Communicate promptly with maintenance supervisor and property manager regarding all maintenance issues.
• Promote safety and risk management in accordance with local, federal, state and company rules.
• Monitor response times for emergency on‑call/after‑hours assignments, addressing issues as needed and participate in on‑call rotation as necessary.
• Promote customer satisfaction by maintaining high standards of cleanliness and curb appeal, interacting courteously with residents.
• Foster positive, collaborative relationships with residents, other properties and agencies.
• Conduct pre‑move‑in and post‑move‑out inspections ensuring timely quality unit turns.
• Act as mentor to the maintenance team and maintain a professional appearance and demeanor.
• Administer the company risk management program.
• Complete special projects assigned by maintenance supervisor or property manager.
• Solicit suppliers and contractors when required and ensure compliance with company policy.
• Collaborate with property manager to keep team and property compliant with all policies and standards.
• Walk property weekly with property leadership to address challenges and operations.
• Ensure maintenance costs stay within budget and provide input on future budgets.
• Other duties as assigned by property leadership.

• High school diploma or equivalent.
• At least three years of experience in the property management industry or a directly related field.
• Possess general maintenance and carpentry skills.

• Must maintain a valid driver’s license, a clean driving record, and current auto insurance.
• Ability to read, write and understand English.
• Ability to use general office equipment (telephone, fax, printer, copier, key‑track system).
• Excellent customer service and interpersonal skills with ability to relate to others.
• Strong organizational and time‑management skills.
• Ability to multi‑task.
• Basic mathematical competency.
• Ability to defuse situations involving angry or difficult people.
• Ability to maintain confidentiality.
• Must maintain a professional appearance and comply with prescribed uniform policy.
• Must comply with all safety requirements.
• Required to complete and pass Avenue5 Fair Housing, Diversity and Inclusion Training within the first 30 days of employment.