ISC Technician

Tosoh Bioscience, Inc., based in South San Francisco, CA, is a U.S. subsidiary of Tosoh Corporation's Bioscience Division, headquartered in Tokyo, Japan. Established in the United States in 1989, Tosoh Bioscience has become known throughout the Americas for providing sophisticated diagnostic systems to doctors' offices, hospitals, and reference laboratories. Tosoh remains at the forefront with a world-class network of research facilities, scientists, engineers, and customer support specialists.

Summary Under direction of the Production Manager, this position is responsible for the repair, remanufacturing and servicing of Tosoh instrumentation and associated peripheral components in a shop environment. This position will provide the highest level service quality while ensuring compliance with all company policies & procedures and maintaining a working understanding of FDA and ISO quality system requirements. The job requires the individual to be a team player with the ability to function well in a challenging and fast-paced industry.

Must have strong technical skills; be enthusiastic, positive and dependable.

Qualifications Associate's degree in electronics or equivalent education and experience.

Must be proficient with Microsoft Office.

Must be able to read and interpret electronic schematics, fluidic diagrams and mechanical drawings.

Must have proficient soldering skills.

Excellent verbal and written communication skills.

Excellent organizational skills and attention to detail in order to maintain all documentation at 100% accuracy.

Excellent problem-solving skills to understand, follow through, and resolve instrument issues.

Sense of urgency to deliver timely results and resolve issues quickly;

The ability to interpret technical instructions in written, oral, and diagram form is essential.

Experience working in the FDA-regulated medical device industry.

Working knowledge of quality system requirements.

Major Duties and Responsibilities While adhering to the policies and procedures of the department and company, the ISC Technician is directly responsible for instrument repair and remanufacturing by providing superior service to achieve the highest level of instrument performance. Specific job duties are listed below;

Troubleshoot, repair, and remanufacture Tosoh instruments.

Complete all administrative responsibilities in a timely and accurate manner as required by company policy or as directed by management.

Excellent organizational skills and attention to detail in order to maintain all documentation at 100% accuracy to include good documentation practices.

Fully comply with all remanufacturing procedures, quality systems requirements and compliance.

Collaborate with Field Service personnel in resolving instrument issues.

Maintain compliance in all daily work activities.

Occasional business-related travel may be required.

Working Conditions This position requires personnel to work in a shop environment on instrumentation which may pose a biohazard risk. The work environment characteristics described here are representative of those an employee encounters in performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Fumes, airborne particles, toxic chemicals are all potential elements of risk in performing job tasks related to servicing Tosoh analyzers/instruments.

Although Tosoh provides all necessary equipment and training, there is an ever present bio-hazard danger in the work environment. The job requires the employee to work under the following environmental conditions:

Work in a biohazard environment

Work near moving mechanical parts

Work near fumes or airborne particles

Work near caustic chemicals

Work with risk of electrical shock

Note:

To perform this job successfully, the individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and / or ability required to be successful. Additional duties may be assigned in the future as required. Reasonable accommodations may be made for those individuals with disabilities in order to perform the essential functions.

Tosoh Bioscience, Inc. is an Equal Opportunity Employer M/F/Disabled/Veterans