Guest Services Agent

Be the heart of hospitality at the Westin Nova Scotian in Halifax, NS, by becoming a Guest Services Agent. Your welcoming attitude and problem-solving skills will enrich the guest experience continuously.

This crucial role places you at the forefront of guest interactions, from warm welcomes to heartfelt farewells. You will assist guests with check-ins, luggage, and their various needs, cultivating relationships and ensuring a pleasant stay. Being attentive and available is essential in this bustling environment.

Key Responsibilities:

• Welcome and engage guests upon arrival

• Assist guests with inquiries, luggage, and local recommendations

• Efficiently process check-outs and gather feedback

• Accurately handle cash and credit transactions

• Follow safety and security guidelines diligently

Requirements:

• Proficient in verbal and written English communication

• Background in cash handling and front office systems

• Able to lift weights up to 50 pounds when required

• Focused on guest needs and solution-oriented

• Prepared for a physically demanding role with long hours

Enhance every guest's stay with exceptional service at the Westin Nova Scotian.
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