Customer Service Representative

Location:

145 E Kaylor Park Dr, Harrisonburg, Virginia 22801, United States of America

• Assist customers inside and outside a U‑Haul center with U‑Haul products and services.
• Use smartphone‑based U‑Scan technology to manage rentals and inventory.
• Move and hook up U‑Haul trucks and trailers.
• Clean and inspect equipment on the lot, checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rentals.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U‑Haul upon employment).
• Drive a forklift (certification offered through U‑Haul upon employment).
• Perform other duties as assigned.
• Participate in ongoing continuous U‑Haul education through U‑Haul University.

• Valid driver’s license and ability to maintain a good driving record.
• High school diploma or equivalent.

The work involves moderate risks or discomforts which require special safety precautions, such as working around moving parts or machines, fumes or irritant chemicals. Protective clothing or gear such as masks, goggles, gloves or shields may be required.

The job requires physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights, and moving equipment weighing a minimum of 50 lbs. (assisted or unassisted).

• Career stability and opportunities for advancement.
• Mindset App reimbursement.
• Gym reimbursement program.
• Health insurance and prescription plans (if eligible).
• Paid holidays, vacation, and sick days (if eligible).
• Life insurance.
• Met Life legal program.
• Met Life auto and home insurance.
• Discounts on Apple products, Dell computers, cell phone plans, hotels, and more.
• 401(k) savings plan.
• Employee stock ownership plan (ESOP).
• 24‑hour physician available for kids.
• Dental and vision plans.
• Business travel insurance.
• You Matter employee assistance program.
• Life Lock identity theft protection.
• Critical illness/group accident insurance.
• Dave Ramsey’s Smart Dollar program.

U‑Haul Holding Company and its family of companies commit to a healthy work environment. Consistent with applicable state law, U‑Haul will not hire or re‑hire individuals who use nicotine products. U‑Haul will decline to hire nicotine users in the following states:
Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. This practice has been in place since February1,2020.

U‑Haul is an equal‑opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state, or local law. Individual accommodations are available on request for applicants participating in all aspects of the selection process. Information obtained during this process will be shared on a need‑to‑know basis.