Registered Nurse; RN - Case Management

Job Title

Registered Nurse (RN) Case Manager – Harvey, Illinois

Responsible for achieving positive patient outcomes and managing quality of care across the continuum of care. Acts as a patient advocate, collaborates with the care team to develop and execute care plans, coordinates transitions between settings, and maintains communication with providers and families.

• Manages transitions of care, discharge, and post‑discharge follow‑up for patients admitted to high‑volume hospitals.
• Establishes trusting relationships with patients and their caregivers.
• Collaborates with clinical staff to develop and execute care plans, and reports variations to PCP/Transitional Care Physicians, implementing corrective actions.
• Builds relationships with preferred acute and post‑acute providers, directing referrals as needed.
• Coordinates social services, case management functions, and discharge/home‑planning processes with related departments and facilities.
• Keeps PCPs informed of patient conditions via email, DASH, HITS, or other communication tools.
• Explains the case manager role to patients/families, provides engagement and education, and facilitates conferences to review goals.
• Serves as patient advocate, addressing advanced care planning, treatment goals, and advance directives.
• Refers complex cases to social workers, counseling services, and reports suspected abuse as required.
• Obtains EMR access at priority facilities, maintains clinical and progress notes, and provides timely documentation.
• Participates in surveys, studies, special projects, and concurrent medical record reviews as assigned.
• Investigates adverse events, performs staff education on resource utilization, and promotes efficient clinical resource use.
• Evaluates services from admission through discharge for appropriate utilization and patient satisfaction.
• Communicates with physicians regularly during hospitalization and assists in cost, case, and outcome management.

• Acute Case Manager – Focuses on inpatient vs. observation status, patient safety, functional status, medication management, and coordination of discharge to lower levels of care.
• Community Case Manager – Provides telephonic/outpatient visits, disease‑management monitoring, medication review, health education, and coordination of care plans; visits may include evenings and weekends.
• Skilled Nursing Facility Case Manager – Includes community case‑manager duties plus visits to SNFs, validation of care level and discharge plans, and coordination with PT, social work, and payors.
• Transitional Case Manager – Combines acute and community case‑management responsibilities.

• Registered Nurse (RN) licensure required.
• Strong interpersonal and communication skills with diverse constituencies.
• Critical thinking and autonomous work ability.
• Proficiency in monitoring, assessing, and recording patient progress; ability to plan and evaluate care plans.
• Knowledge of nursing case‑management theory, clinical documentation, and community health services.
• Organizational and coordination skills; ability to communicate technical information to non‑technical personnel.
• Proficiency with Microsoft Office Suite (Excel, Word, PowerPoint, Outlook) and other relevant software.
• Willingness to travel locally, regionally, and nationwide up to 10% of the time.
• Fluency in English; bilingual preferred.

Hourly: $36.90 – $52.70. Final compensation depends on experience, education, geographic location, and other relevant factors. Eligible for bonuses or commissions.

• Employee Assistance Programs
• Medical, Dental, and Vision benefits
• Holiday Pay and Sick Pay
• Life Insurance and Guaranteed Hours
• 401(k) retirement plan
• Wellness and fitness programs
• Mileage reimbursement
• Discount program

Career development and advancement opportunities with competitive compensation and comprehensive benefits.