Quality Assurance Manager

Who we are:

Atkore is forging a future where our employees, customers, suppliers, shareholders, and communities are building better together – a future focused on serving the customer and powering and protecting the world.

With a global network of manufacturing and distribution facilities, Atkore is a leading provider of electrical, safety and infrastructure solutions.

We are currently looking for a Quality Assurance Manager to be based out of Harvey, Illinois. Reporting to the Director of Operations, this person will be responsible for managing the day-to-day activities of the Quality Department for the Harvey Manufacturing and Shipping Operations. Included, this position will support plant level process improvement activities.

The ideal candidate will have a bachelor’s degree in engineering, science or equivalent along with a minimum of 5-7 years of quality management experience in a manufacturing environment. Experience in lean manufacturing or business system-based company is a plus.

• Manage the day-to-day activities of the Quality department for the Harvey plant Manufacturing and Shipping operations and support plant level process improvement activities.
• Develop and lead the Quality department to meet the demands of customer driven quality improvements.
• Performs and documents of customer complaint root cause investigations.
• Performs and documents root cause investigations related to product and component rejections.
• Improve customer satisfaction by focusing on reducing or preventing customer complaints.
• Coordinates with the Value Stream Manager to develop and conduct training on quality standards, measurement devices, quality alerts, procedure changes, etc.
• Ensure effective manufacturing process control programs that maintain focus on Built in Quality and prevention of internal rejects.
• Performs periodic internal audits of the Quality System to ensure that it is effectively established and maintained in compliance with ISO 9001:2015.
• Create assessment-based qualifications for both the incoming Quality Assurance Technicians and manage this by means of a Skills Matrix.
• Manage relationships and product compliance issues with customers and agencies (UL, CSA, etc.)

• Presents quality data with analysis to the management team.
• Support plant cost reductions and process improvement projects through the use of various Quality tools such as, FMEA, process capability, Gage R&R, SPC, pareto analysis, and other six sigma/lean tools.

• Bachelor’s degree in engineering, science or equivalent along with a minimum of 5-7 years of quality management experience in a manufacturing environment required.
• Certified Quality Engineer (CQE) or Certified Quality Auditor (CQA) credential strongly preferred.
• Knowledge of metrology, inspection methods, blueprint reading, Geometric Dimensioning & Tolerancing (GD&T), manufacturing processes, tube-making process, fabrication process, carbon steel and steel slitting.
• Strong knowledge of ISO 9001:2015 Standards and Quality Management Systems required.
• Knowledge of advanced statistical methods and experience with Six Sigma/Lean projects preferred.
• Proficiency in creating, conducting, and analyzing data. With the ability to conduct complex problem solving and root cause analysis.
• Advanced proficiency in MS Office and Statistical Analysis Packages.
• Excellent communication skills within all levels of the organization.

• Complete your Atkore immersion program.
• Identify and hire 1 additional Quality Engineer to support the Quality department.
• Educate yourself on product specifications, customer history, and existing quality processes.
• Support operations on frequent quality issues and corrective actions.
• Maintain and upgrade manufacturing inspection procedures.

• Update training and procedures to apply specifically to Harvey.
• Establish full control of all Quality related functions (RMAs, Rework, Inbound Material Quality, etc.)
• Partner with all functions to define process capabilities, assess gaps, and develop gap closure plans.

• Retain ISO certification process for the Harvey facility.
• Improv…