Custodial Coordinator

About Cal State East Bay

Cal State East Bay's beautiful main campus is located in the Hayward hills with panoramic views of the San Francisco Bay shoreline. Situated above the city of Hayward, the campus offers an ideal setting for teaching and learning and yet easy access to the many cities along the bay. The University has a satellite campus in Concord, a professional development center in Oakland and a significant presence online.

Founded in 1957, Cal State East Bay is one of 23 universities of the California State University system (CSU). Cal State East Bay is recognized as a regionally engaged and globally oriented university with a strong commitment to academic innovation, student success, engaged and service learning, diversity, and sustainability.

Please Note:
Review of applications will begin on March 18, 2026.

The Custodial Coordinator is responsible for overseeing the daily and short-term operations of Custodial Services. This role provides comprehensive administrative and operational support by offering both specific and general direction and leadership to Lead Custodians and Custodians in the planning, implementation, delivery, and maintenance of custodial programs and services.

• Consults with managers and lead custodians to discuss problem areas and identify means of improvements.
• Facilitates the development of the custodial cleaning programs to achieve the highest possible custodial APPA levels.
• Conducts inspections as required to ensure that quality standards are being maintained.
• Interfaces with faculty and staff members, following up on work requests, inquiries, and related concerns.
• Determines the replacement or additional equipment needs for all activities.
• Works effectively with department staff and managers in coordinating operations and work schedules.
• Effectively oversees process changes, from conceptual discussions with stakeholders to training frontline employees.
• Prioritizes program goals, implementation strategies, work requirements and communicates them effectively to staff.
• Helps plan, organize, and communicate when starting new programs with staff and building occupants.
• Plans, organizes, schedules, and oversees the custodial training program.
• Provides positive leadership for staff in all Custodial program areas.

• Assist with day-to-day custodial operations, provides guidance on best practices, and assists employees with problem-solving.
• Adjusts and modifies daily custodial assignments to meet operational needs.
• Provide supervisory coverage during absences or leave, ensuring adequate oversight and continuity of custodial operations.

• Establishes long‑ and short‑range goals for each of the activities managed.
• Coordinated closely with deans, department heads and college/department staff in achieving our cleaning goals.
• Operational recommendations of the Managers of Custodial Services.
• Conducts building surveys to determine program staffing needs.
• Assist with training for new employees.
• Provides input for employee performance evaluations and prepares recommended annual evaluations for submission to Management.
• Responds to inquiries from Facilities Management staff and managers concerning status of operations.
• Communicates staff and coordinator concerns to appropriate managers.
• Works with Microsoft Office software, and computerized maintenance management (Web TMA) and accounting system databases as needed.
• Coordinates other duties as assigned.
• May coordinate tasks for other departments (example: Grounds), as needed.

• Must possess a working knowledge of the full range of Custodian / Lead Custodian work as described in the Job Description and Job Classification.
• Must have a minimum of five (5) years’ experience of direct custodial coordination experience in an institution or environment comparable to the University.
• Ability to organize custodial projects and independently determine plans and priorities for the projects.
• Ability to independently develop programs, policies, and procedures for continual improvement.
• Demonstrated…