Sportsbook Ticket Writer/Cashier
Listed on 2026-09-14
-
Entertainment & Gaming
iGaming & Sports Betting, Casino & Gaming, Customer Service Rep
Location: East Hazel Crest
Job Overview
The primary responsibility of the Ticket Writer
- Sports book is to maintain the assigned cash drawer with an acceptable level of coins and cash. The Ticket Writer
- Sports book is responsible for the processing of sports wagers and payment of winnings and for maintaining accountability for all coin, cash, and cash equivalents within the assigned drawer.
Provide outstanding guest service while writing and paying Sports book tickets and providing information to guests. Answer customer questions related to sports and sports betting. Process contest selections and parlay cards as applicable. At the end of each shift, the Ticket Writer
- Sports book will be responsible for reconciling the assigned cash drawer and completing all necessary paperwork associated with this position. The Ticket Writer
- Sports book reports directly to the Supervisor
- Sports book or above.
The primary responsibility of the Ticket Writer
- Sports book is to maintain the assigned cash drawer with an acceptable level of coins and cash. The Ticket Writer
- Sports book is responsible for the processing of sports wagers and payment of winnings and for maintaining accountability for all coin, cash, and cash equivalents within the assigned drawer.
Provide outstanding guest service while writing and paying Sports book tickets and providing information to guests. Answer customer questions related to sports and sports betting. Process contest selections and parlay cards as applicable. At the end of each shift, the Ticket Writer
- Sports book will be responsible for reconciling the assigned cash drawer and completing all necessary paperwork associated with this position. The Ticket Writer
- Sports book reports directly to the Supervisor
- Sports book or above.
Our genuine engagement and positive energy provide guests an escape from their routine into our exciting fantasy world of fun, chance, and possibility, where everyone feels a sense of belonging and importance.
Value SystemOur enthusiastic commitment to our purpose inspires and empowers us to do everything right, have fun, and be the best.
We will be recognized fairly, elevating our levels of personal accountability, and focus on our customer.
The resulting creation of wealth will grow opportunities for all.
- Arrives for shift on time and in proper uniform.
- Responsible for practicing, supporting and promoting the company service standards at all times.
- Accurately write and pay valid sports book tickets.
- Operates wagering terminal and perform machine maintenance, including but not limited to loading new tickets and keeping the area free of all debris.
- Answers to all guests, explain wagering information, questions in a manner that reflects an understanding of the department and property in general.
- Must have a full understanding of all wagers offered on betting board with ability to explain to customers as needed.
- Assists Supervisor
- Sports book in identifying guests with special needs to ensure the protection of the company assets and best guest service possible. - Observes and reports unusual or suspicious wagering patterns or transactions.
- Other duties and responsibilities as assigned
- High School diploma or GED required or currently enrolled and successfully complete a GED program within 6 months from start date as a condition of continued employment
- Must be twenty-one (21) years of age or older
- Previous sports book experience preferred.
- Ability to follow directions with minimal supervision.
- Maintain confidentiality of guest information and pertinent casino data.
- Basic math skills. Must be able to add, subtract, multiply, and divide in all units of measure,…
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