EVS & Grounds Manager

The EVS Grounds Manager will oversee all aspects of environmental services (EVS) for the property. This oversight will include requirements analysis, resource acquisition, employee training and assignment, quality inspection and control, administration, planning, and budgeting.

• Ensures compliance with workplace and guest safety and cleanliness standards throughout the department and all interior and exterior areas of the property to maintain a safe, clean environment.
• Ensures all team members are cordial and courteous to all patrons and fellow team members.
• Interview, select, train, and develop team members through coaching and mentoring in accordance with the Expectation Guide. Foster an environment of open communication and address team members' concerns in a timely and fair manner. Conducts periodic team member performance appraisals in accordance with Company Policy.
• Enhance department effectiveness by managing team members' skills, resources, and schedules and eliminating excessive and unnecessary expenditures. Ensure projects and assignments are completed promptly while maintaining service and product quality. As necessary, recommend changes in staffing or equipment.
• Ensures accurate accountability of payroll and attendance records and leave permissions and records through automated systems; enforces fairly all workforce policies and practices defining the employer–employee relationship, with guidance from the Director of HR.
• Maintains accurate records, including assignments, time sheets, accident reports, and maintenance records.
• Requests grounds maintenance and janitorial supplies, as well as parts and services from qualified approved vendors in compliance with purchasing guidelines.
• Produces and maintains operational focus of department on quarterly objectives.
• Assists in developing budgets and yearly planning with the Director of Facilities.
• Oversees and directs all grounds maintenance operations, including landscaping, turf care, snow and ice management, and repair of exterior infrastructure such as sidewalks, roads, drainage systems, and parking areas.
• Supervises, assigns, and evaluates maintenance and landscape crews performing routine and seasonal tasks including mowing, irrigation, pruning, planting, leaf removal, and snow removal operations.
• Ensures safe, efficient operation and maintenance of heavy equipment (e.g., loaders, tractors, mowers, snow blowers, chain saws, compressors), including oversight of snow removal and ice mitigation activities such as plowing and application of salt, sand, and ice melt.
• Coordinates preventative maintenance and repair programs for exterior facilities and infrastructure, ensuring timely upkeep of walkways, storm systems, parking structures, and related property assets.
• Plans, organizes, directs, and controls all special projects performed with in-house forces, including deep cleaning, high dusting, carpet and upholstery cleaning, grounds improvement projects, landscaping, and seasonal exterior maintenance.
• Remains informed of continuously changing body of knowledge of EVS and Grounds practices, methods, concerns for safety and trends of the industry. Provides such information to Director and others as appropriate to keep departmental practices current with industry best practice.
• Other duties as assigned.

• High School diploma or GED
  - required
• Bachelor’s Degree in Business, Hospitality, or Related Field
  AND two (2) years supervisory experience
  - required
  • OR Four (4) years’ experience in a Management position
    - required
  • OR Three (3) years’ experience in a Supervisory position with Wind Creek Hospitality
    - required
• Two (2) years of supervisor experience or above at a commercial entertainment venue, hotel or resort, or a 24x7 business that never closes
  - required
• Membership in and credentialing by industry specific professional organization such as IEHA (Int’l Executive Housekeepers Assn.), CMI (Cleaning Management Institute), AICS (American Institute for Cleaning Sciences), or participation in achieving and maintaining ISSA CIMS (Cleaning Industry Management Standard) certification at a commercial property or willingness to…