Retail Warehouse Associate

SUMMARY:

This position is primarily responsible for receiving incoming merchandise via scanner into inventory. This position is also responsible for troubleshooting any packing list discrepancies. This position will be providing prices by performing the following duties.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Core duties and responsibilities include the following. Other duties may be assigned.

Receive incoming materials from vendors or other warehouses

Assist in unloading trucks and placing items on pallets

Study work orders to determine the type and quantity of items to be received

Verify the quantity and type of each item by matching to the packing list/invoice

Reject damaged items and/or notate delivery documents.

Appropriately record any discrepancies in an item, quantity, or type Arrange for received items to be taken into storage areas and staged for the appropriate destination

Attach identifying tags or labels to each item to ensure product information is made visible

Communicate with customers by providing the status of delivery and/or availability

Input all quantities and discrepancies into company-provided software at the point of receiving

Coordinate efforts with other staff to always ensure proper cleanliness and product consolidation of the warehouse areas

Assisting in picking, packing, and shipping orders out to both our customers and other warehouses

Ensure that all orders being shipped are processed, packed, and shipped in an accurate manner to comply with the state/jurisdiction to which the package is being shipped.

Responsible for promoting a positive culture within the location/department.

Maintaining and organizing adequate shipping supplies.

Assist other departments as necessary or when slow.

Enforces safety, health, and security rules.

Adhere to all company policies and procedures.

All other duties as required by management.

COMPETENCIES:

To perform the job successfully, an individual should demonstrate the following competencies:

Intellectual Problem-solving – identifies and resolves problems promptly; gathers and analyzes information skillfully.

Technical Skills – Share expertise with others.

Interpersonal Interpersonal Skills - Focuses on solving conflict, not blaming; maintains confidentiality; listens to others without interrupting; keeps emotions under control; remains open to others' ideas and tries new things.

Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions; demonstrates group presentation skills.

Teamwork - Balances team and individual responsibilities; exhibits objectivity and openness to others' views; gives and welcomes feedback; contributes to building a positive team spirit; puts success of team above own interests; able to build morale and group commitments to goals and objectives; supports everyone's efforts to succeed.

Leadership Leadership - Exhibits confidence in self and others; inspires and motivates others to perform well Quality Management - Looks for ways to improve and promote quality; demonstrates accuracy and thoroughness.

Organization Diversity - Shows respect and sensitivity for cultural differences; promotes a harassment-free environment.

Ethics - Treats people with respect; keeps commitments; inspires the trust of others; upholds organizational values.

Organizational Support - Follows policies and procedures; completes administrative tasks correctly and on time; supports organization's goals and values; supports affirmative action and respects diversity.

Self-management

Judgment - Displays willingness to make decisions; exhibits sound and accurate judgment; supports and explains reasoning for decisions; includes appropriate people in the decision-making process; makes timely decisions.

Motivation - Sets and achieves challenging goals; demonstrates persistence and overcomes obstacles; measures self against standard of excellence; takes calculated risks to accomplish goals.

Professionalism – Tactfully approaches others; reacts well under pressure; treats others with respect and consideration regardless of their status or position; accepts responsibility for own actions;…