Field Service Technician

Overview

Want to build a brighter, bolder future and cultivate your career? Join Ecolab's team and help create a world in which we all thrive. Nalco Water, an Ecolab company, helps customers conserve water and deliver solutions that reduce, reuse, and recycle water while protecting systems and equipment. Our team combines technical expertise with smart technology to drive efficiency, sustainability, and performance.

Ecolab is seeking a Field Service Representative II where hands-on skills and a customer-first mindset will help shape a more sustainable future. You’ll be part of a purpose-driven team that supports water treatment and disinfection systems across a variety of industries. You’ll work independently in the field, building trusted relationships with customers and delivering solutions that protect vital resources and improve operational performance.

• Provide technical support and escalate complex challenges as needed
• Build strong relationships with customers and promote best practices
• Ensure full compliance with safety policies and procedures
• Execute required chemistry tests, log and report data, and maintain product inventories at customer accounts
• Provide routine service support to Sales Representatives in strategic district accounts to execute agreed-upon customer system assurance plans
• Provide technical support to customers; identifying and resolving customer pain points, escalating as required
• Install, calibrate, and maintain chemical feed equipment and process monitoring equipment at customer accounts

• Based in Salt Lake City, UT
• Territory covers a 50-mile radius
• Targeted accounts are within the Global High Tech – Data Center and Microelectronics industries
• Up to 25% overnight travel

• Work in a dynamic, hands-on environment with autonomy and support
• Help customers meet sustainability goals while protecting their critical assets
• Access to industry-leading training and development programs

• High school diploma or equivalent
• 2 years of experience in water treatment or an industrial/mechanical environment
• Current and valid driver’s license with no restrictions
• No immigration sponsorship available for this position

• Lifting up to 50 pounds
• Exposure to hot, cold, noisy, or dirty environments
• Stooping, kneeling, crouching, reaching, balancing, walking, standing, climbing

Note:

Ecolab is committed to providing reasonable accommodation to qualified individuals with a disability.

• Associate’s degree or trade school certification
• Demonstrated mechanical aptitude
• Experience in water treatment or the specialty chemical industry
• Familiarity with boilers, cooling towers, and wastewater treatment systems
• Proficiency with Microsoft Office Suite

• Starting on Day 1:
  Access to our comprehensive benefits package including medical, dental, vision, matching 401K, company-paid pension, stock purchase plan, paid parental leave, select discounted childcare resources, and more
• Opportunity to tackle meaningful challenges, helping customers achieve clean water, safe food, and healthy environments
• Ability to shape your career with a company committed to growth
• Support of an organization that values diverse people, perspectives, and ideas

At Ecolab, we prioritize a talent-first philosophy by building a capable and diverse team to excel at our nearly three million customer sites. With a century of innovation, our 48,000 associates deliver science-based solutions, data-driven insights, and world-class service across multiple markets in more than 170 countries. Our work advances food safety, clean environments, water and energy efficiency, and sustainability for customers worldwide.

Annual or Hourly Compensation Range: $54,100-$81,200. The pay range reflects factors such as experience, education, and geography. We comply with all minimum wage and overtime laws. Benefits are comprehensive and market-competitive.

Potential Customer Requirements:
Some customer-facing roles may require additional background screens or drug/alcohol testing and COVID-19 vaccination (with possible accommodations for religious or medical reasons).

Americans with Disabilities Act (ADA):
Ecolab provides reasonable accommodation during the application process upon request to comply with applicable laws. If you require accommodation, please visit the Recruiting Support link on our career site.