Data Center Engineering Operations Technician; AWS

Data Center Engineering Operations Technician

Support the daily operations of Amazon’s data centers by monitoring and maintaining critical electrical, mechanical, and fire/life safety equipment to ensure 24/7 reliability.

• Perform daily building rounds to monitor and record information from electrical, mechanical, and fire/life safety equipment.
• Monitor Building Management Systems (BMS) and Electrical Power Management System (EPMS).
• Assist in troubleshooting and resolving facility and rack‑level events within internal Service Level Agreements (SLA).
• Install and decommission racks in accordance with SLAs.
• Conduct preventive maintenance (PM), troubleshooting, root cause analysis, and repair of electrical and mechanical equipment.
• Produce technical documentation to support the change management program.
• Monitor daily work requests, resolve issues, and execute projects from conception to completion.
• Provide on‑site support to contractors, sub‑contractors, and vendors, ensuring compliance with established procedures and local regulations.
• Maintain readiness for all data center locations; the role may support more than one site.

Data centers operate 24/7 and require on‑site presence. This position offers two shift schedule options:

• Option 1:
  Weekend Rotation
  Days worked:
  Sunday – Tuesday, plus every other Saturday.
  • Weekly pattern: alternates between 3‑day and 4‑day work weeks.
  • Shift hours: 5:30 am – 6:00 pm (day shift) or 5:30 pm – 6:00 am (night shift).
• Option 2:
  Weekday Rotation
  Days worked:
  Wednesday – Friday, plus every other Saturday.
  • Weekly pattern: alternates between 3‑day and 4‑day work weeks.
  • Shift hours: 5:30 am – 6:00 pm (day shift) or 5:30 pm – 6:00 am (night shift).

Both schedules follow a rotating pattern where you work 3 days one week and 4 days the following week.

• Overtime: time and a half after 40 hours per week.
• Night shift differential: 13% additional pay for 6:00 pm – 6:00 am shifts.
• Maximum hours: 60 hours per week in total (up to 20 hours of overtime).

• Willingness and demonstrated ability to work in the following physical conditions with reasonable accommodations:
• Regularly lift and/or move up to 39 pounds independently.
• Participate in group lifts for 40+ pounds.
• Maintain balance and perform construction tasks while on a ladder.
• Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl, climb stairs, twist, bend, work above shoulders, grasp, carry, push and pull objects into position.
• Work in an environment requiring provided ear protection.

• Work shifts longer than eight hours in duration.
• 2+ years of practical experience in electrical systems, mechanical systems, HVAC, and/or fire suppression systems.
• Ability to bend or twist the body into unusual positions while working, use hands to manipulate small wires and objects, walk on job sites in uneven terrain, and work at heights and from ladders.

• Knowledge of network design and layout as well as low‑voltage (copper/fiber) cabling.
• Experience in data center engineering.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
We provide accommodations and adjustments during the application, hiring, and onboarding process for candidates with disabilities.

Employees receive a competitive compensation package that includes a base salary, sign‑on payments, restricted stock units (RSUs), health insurance (medical, dental, vision, prescription), EAP, mental health support, flexible spending accounts, 401(k) matching, paid time off, and parental leave. Additional supplemental life plans and adoption and surrogacy reimbursement coverage may also be available.

Hourly rate ranges from $37.00 to $65.00 USD, depending on location and experience.