Maintenance Supervisor - Heron Creek

Feel Seen at Thrive!

Learn more about Meadows at Heron Creek here:

Pay Range: $32-34 per hour

Schedule:

Full-time;
Monday - Friday, 8:00 am - 5:00 pm;
After hours and weekends may be required, as needed

Thrive's purpose is to be the most trusted partner in property management by delivering outstanding results for clients, inspiring associate engagement, and elevating living experiences for residents. By cultivating award-winning workplaces, we foster an environment of connection, compassion and fun that our personnel extend to everyday life at their communities. Happy, inspired associates lead to happy, supported residents. We are dedicated to our boutique, at-scale approach to property management and building communities that flourish, which stems from hiring strong associates to grow with Team Thrive!

Our Values are simple:
Do the Right Thing, Do Work to be Proud of, and Be a Great Place to Work.

Voted one of Washington and Portland's best workplaces for several consecutive years, Thrive builds on its culture by offering the following benefits:

* 34 Paid Days off Per Year (PTO, Paid Holidays, Paid Personal Day, Paid Day of Service, Paid Birthday)

* Employer matched 401k retirement plan

* Bonus Potential

* Renewal Commission eligible
* $0 premium medical, dental, and vision insurance effective 1st of the month following your start date

* Fully covered Long-term disability insurance for associates

* Fully covered life insurance policy for associates with supplemental life insurance options

* 24/7 Everyday Assistance Program (EAP)

* Voluntary Critical Illness, Accident, Hospital Indemnity, and Short-term Disability insurance

* Pet Insurance discounts

* Parking & Transit Commuter Benefits

* Annual professional development reimbursement

* Training opportunities and career progression/growth plans

* Company-wide parties and events

Job Responsibilities:

* Oversees and serves as a leader for maintenance team members.

* Performs maintenance tasks such as unit turns and work orders.

* Partners with leasing staff and managers to ensure seamless communication and organization.

* Conducts monthly safety meetings and manages OSHA/SDS safety and reporting requirements.

* Schedules and performs preventative maintenance.

* Ensures proper maintenance of grounds and professional appearance of the property.

* Manages vendors such as landscapers, pest control, and other physical asset vendors to ensure quality service.

* Maintains adequate inventory of supplies and makes purchases in line with the budget.

* Manages tasks within budget or seeks approval for necessary work that is over budget.

* Emergency on-call is required as part of the position.

* Strives to exceed residents' expectations for excellent customer service.

* Contributes to a positive team culture and happy resident base.

* Performs all additional duties as requested by direct manager, Community Manager, or Regional team member.

Desired

Qualifications:

* 3+ years of experience in property management or equivalent experience to demonstrate proficiency

* 6+ months supervisor experience with demonstrated, strong leadership skills

* Proficient in unit turns and appliance repair

* Strong understanding of OSHA guidelines, accident prevention measures, PPE, etc.

* Must have basic computer skills with the ability to input data and notes in English into software programs

* Prior experience with Yardi or other software system for unit turns and work order tracking

* Certified Apartment Maintenance Technician (CAMT) and Certified Pool Operator (CPO); CPO certification required

* Prior experience with warranty work

* Must be able to supply own tools

* Drivers license may be required (ex: operating a golf cart on property)

Desired

Competencies:

* Detail oriented with the ability to provide accurate and timely service.

* Understanding of the basic functions of a property budget.

* Must be able to work in a fast-paced and customer service oriented environment.

* Understanding of industry terms and their meaning.

* Ability to de-escalate conflict and remain calm and courteous at all times.

* Respects and understands diverse cultural and socio-economic backgrounds.

* Communicates effectively, builds trust, and addresses community challenges with cultural awareness and equity.

* Specific and thorough in communication with residents, vendors, subordinates, home office departments, ownership, and leadership.

* Performs duties under pressure and meets multiple and competing deadlines.

* Works as part of a team, delegates effectively, as well as works independently.

* Takes instructions and feedback from supervisors in a productive manner, and is able to follow direction, learn, and grow with a positive outlook.

* Exercises strong problem-solving skills.

* Interacts with co-workers, supervisors, guests and the public in a professional and pleasant manner.

* Strong time management, organizational and prioritization skills.

* Ability to read, write, speak and comprehend English using correct grammar and punctuation.

* Ability to respond to after…