Assistant Facilities Manager

WHAT YOU WILL DO

Support Facilities Operations

• Support the Facilities Manager in the day‑to‑day operation of the Maintenance Department
• Monitor the operation and proper use of all equipment and systems throughout the venue
• Monitor the use and inventory of spare parts, maintenance supplies, and equipment
• Collaborate with the Operations team on building and grounds maintenance priorities

• Coach, develop, and drive engagement with Facilities Team members and Porters
• Ensure all team members are adequately trained, properly equipped, and held to a high standard
• Delegate tasks clearly and follow up to ensure timely, quality completion
• Support hiring, scheduling, and onboarding of Facilities team members

• Control department budgets and spending within established guidelines
• Maintain all safety, health, and environmental policies and procedures
• Ensure all city, county, state, and federal maintenance regulations are met
• Maintain a clean driving record and manage equipment and supply vendors responsibly

• Proactively identify and address maintenance issues before they impact guests or team members
• Ensure facilities standards consistently support the overall guest experience
• Demonstrate Topgolf's core values:
  Fun, One Team, Excellence, Courage, and Caring

• Consistently achieving results, even under tough circumstances
• Pushes the Facilities team to complete maintenance and repair work to a high standard and on time
• Maintains focus on venue condition goals even during high‑demand or short‑staffed periods
• Fosters a sense of urgency in the team for resolving issues before they impact the guest experience
• Shows determination in the face of complex repairs, equipment failures, or competing priorities

• Monitors maintenance task completion and holds Team members accountable for quality and standards
• Accepts responsibility for department performance and takes action when results slip
• Ensures full compliance with safety, health, and regulatory requirements at all times
• Follows through on commitments to the Facilities Manager, Operations team, and vendors

• Addresses gaps in the team's ability to meet the facility standards that directly impact the guest experience
• Ensures maintenance issues are resolved before they affect guests or the overall venue experience
• Holds team members accountable for completing work that supports a safe, clean, and guest‑ready venue
• Aligns Facilities operations and daily priorities to support outstanding guest experiences

• Creates realistic maintenance schedules with tasks sequenced for maximum efficiency
• Anticipates and minimizes bottlenecks, delays, and equipment failures through proactive planning
• Aligns Facilities priorities and daily work plans with the needs of the broader Operations team
• Balances preventive maintenance tasks with reactive repair demands in a high‑volume environment

• 3+ years of maintenance experience, with at least 1 year of recent supervisory experience
• Experience in building maintenance, equipment repair, and facilities systems
• High school diploma or equivalent
• Must have a clean driving record
• Excellent communication, time management, and organizational skills
• A high level of self‑awareness, receptivity to change, and integrity
• Availability to work varied shifts, including evenings, weekends, and holidays
• Must be 21 years of age or older as required by state or local law

Ability to sit occasionally for administrative and scheduling tasks including computer and keyboard use; stand and walk frequently throughout the shift; speak and listen clearly; visual acuity; lift and carry items up to 50 lb; bend, stoop, kneel, crouch, and reach overhead; work at varying heights; navigate tight spaces; grip hand tools; operate motorized equipment; work in extreme temperatures; work in high noise levels requiring hearing protection.

• Free Play & 1/2 price food
• Health, dental, vision coverage
• 401(k) with team member match
• Free mental well‑being platform (for those who qualify)

The above statements…