Field Service Engineer II - PVD Semiconductor

Job Overview

Provide technical support for high vacuum equipment for PVD and related robotics in Hillsboro, OR, interfacing with customers, troubleshooting installations, and ensuring equipment uptime.

• Monitor, inspect, set up, calibrate, and maintain semiconductor process equipment in the field to prevent downtime.
• Troubleshoot hardware and software related issues and implement solutions.
• Collect data for software related issues and discuss findings with headquarters in Japan.
• Accurately document all maintenance activity and provide field service reports.
• Install equipment control software and maintain a record of software revision history.
• Participate in the installation of equipment at customers' sites.
• Monitor stock levels of service parts and equipment to ensure adequate inventory for repair work.
• Provide training and assistance to customer engineering teams.
• Effectively communicate with customers, Canon USA, and Canon‑Anelva Japan employees.
• Escalate serious or complicated repair problems to senior level team members.

• Associates degree or equivalent experience required (bachelor's preferred) with 1–3 years of related experience.
• Experience with multi‑chamber cluster systems and robotics highly preferred.
• Ability to read and understand electrical and mechanical drawings for troubleshooting.
• Experience with PLC and other software applications is a plus.
• Capability to work independently after 3–6 months of on‑the‑job training.
• Strong analytical skills for problem analysis and resolution.
• Willingness to travel up to 25% by car, air, and overnight; valid driver’s license and acceptable driving record required.
• Knowledge of problem‑solving roadmaps and methodical resolution approaches.
• Ability to recommend spare and consumable parts for preventive maintenance and repairs.
• International travel for training required.
• Flexible shift work, including compressed shifts as needed to meet customer requirements.
• Ability to lift approximately 50 lbs.
• Bilingual communication skills (Japanese/English) helpful but not required.
• Substantial standing, walking, typing, grasping, talking, and hearing required.
• Work primarily in a cleanroom environment (full cleanroom suit, facemask, gloves, safety glasses).
• Adept at visual inspection of small defects, small parts, and operation of machines requiring close visual acuity.
• Comfortable with exposure to moving mechanical parts, electrical current, scaffolding, high places, chemicals, ultraviolet light, lasers, and confined spaces.
• Must comply with company safety guidelines and policies during driving and on‑site work.

A 2–4 week trip to Japan for training during the first six months of employment is required; a valid passport is mandatory. Up to 25% travel may be required. Working conditions include a cleanroom environment, varied physical demands, and time‑sensitive problem resolution.

Hourly rate: $29.20 – $43.73. Comprehensive benefits include medical, dental, vision, a 401(k) savings plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and more. Additional perks: employee referral bonus, employee discounts, “Dress for Your Day” attire program, volunteer opportunities, and a Canon welcome kit with official merchandise.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. You must be legally authorized to work in the United States; visa sponsorship is not available. Applicants must reside in the U.S. at the time of hire.

We comply with all applicable federal, state, and local laws, regulations, orders, and mandates, including those required of federal government contractors/subcontractors.