Data Center Operations Technician

Salute is a leading provider of cutting-edge Data Center Infrastructure Services, dedicated to serving data center clients worldwide. We pride ourselves on delivering sustainable solutions, unparalleled reliability, and outstanding customer service. As we continue to grow, we are seeking a dynamic and experienced Data Center Operations Technician to join our team and drive our relationships with hyperscale clients to new heights.

We know life doesn’t stop when work begins, that’s why we offer perks designed to support your well-being, your family, and your future:

• Time to Recharge:
  
  Enjoy8 company-paid holidays,2 floating holidays, andPTOso you can rest, celebrate, and take care of what matters most.
• Comprehensive Benefits Package:
  
  Including Medical, Dental, and Vision that you canenroll in starting on Day 1. Coverage begins the first of the month following 30-days of employment.
• Peace of Mind:
  The Employee Assistance Programis available to all employees, even if you do not participate in the benefits package.
• Your financial future matters:
  
  Enjoy our employer-supported 401(K) with immediate 100% vesting, plus a 3% employer match and a 50% match on the next 2%.
• Wellness Support:
  
  Access toHSA,mental health resources,andgym discounts—because your health matters.
• Extra Protection & Perks:
  
  Through discounted group programs, such aslegal services,home & auto insurance,pet insurance, andID theft protection for life’s unexpected moments.

AData Center Operations Technician (DCOT) is responsible for the day-to-day operation, monitoring, and maintenance of critical data center infrastructure to ensure maximum uptime and reliability. This role installs and supports server, storage, network, and cabling equipment; responds to incidents and alarms; performs basic troubleshooting and hardware repairs; and coordinates maintenance activities with vendors and internal teams. The DCOT also maintains accurate asset and inventory records, supports facility upgrades and preventative maintenance programs, and ensures compliance with all safety, security, and operational procedures.

• Perform day-to-day operational support within the data center environment, ensuring reliable and efficient facility operations.
• Respond to incident tickets, service requests, and change orders in a timely and professional manner.
• Install, rack, mount, cable, and decommission server, storage, and network equipment according to industry and client standards.
• Prepare equipment for installation, including asset tagging, staging, testing, and documentation.
• Replace failed hardware components including hard drives, memory, power supplies, fans, network modules, optical transceivers, and other server-related components.
• Execute power cycling, device resets, and basic troubleshooting activities under the direction of remote engineering and operations teams.
• Monitor data center infrastructure using Building Management Systems (BMS) and other monitoring tools, responding promptly to alarms, alerts, and abnormal operating conditions.
• Monitor environmental conditions including temperature, humidity, airflow, air quality, and cooling systems to maintain optimal operating environments.
• Monitor electrical distribution systems, including switch gear, transformers, breakers, load balancing, voltage conditions, and power quality metrics.
• Escalate operational concerns, incidents, and abnormalities to management and stakeholders as appropriate.
• Support emergency response efforts by addressing equipment failures, power interruptions, environmental alarms, and other critical events.
• Assist with preventative maintenance activities and support planned maintenance schedules as directed by operations leadership.
• Support facility upgrades, expansions, and infrastructure improvement projects while coordinating with contractors, vendors, and internal teams.
• Manage structured cabling infrastructure, including cable installation, termination, testing, patching, tracing, labeling, and documentation.
• Perform copper and fiber optic cable installations from the point of demarcation through the data center white…