Senior Human Resources Business Partner

Do you love working with talented people? So do we!

Our team is growing and we’re looking for best‑in‑class talent. We value experienced, career‑minded employees who focus on teamwork, professionalism and an unparalleled commitment to customer service. We offer full‑time employees a competitive benefits package that includes health, dental and vision insurance, along with life and AD&DD insurance, 401k plans, vacation time and more.

Browse positions available at mSupply and throughout our HVAC, plumbing and appliance parts business units nationwide. Use the filters to narrow by department, business unit or location.

Position: Senior Human Resources Business Partner - US

Location: Hillside, IL

Job : 3645-mSupply

# of Openings: 1

About mSupply TM
mSupply is North America’s leading distributor of OEM repair parts and equipment, serving professionals in the appliance, HVAC, plumbing, commercial kitchen and pool/spa industries. Headquartered in St. Louis, MO, mSupply is a multi‑billion‑dollar enterprise offering an extensive product range, industry expertise and seamless service. With more than 2,000 associates across the U.S. and Canada, mSupply’s family of brands delivers with speed, reliability and precision through its branches, distribution centers and extensive fleet of delivery vehicles.

Shipped orders reach 93 % of U.S. customers via next‑day ground delivery and 100 % within two days. For more information, visit

Job Summary

The Senior Human Resources Business Partner (Sr. HRBP) serves as a strategic advisor to leaders and employees across Central Operations HVAC Business Unit, Sales, and Digital Marketing. This role drives workforce planning, talent development, employee engagement, organizational effectiveness, change management, and HR operational excellence.

The Sr. HRBP collaborates closely with senior leadership to align people strategies with business objectives while fostering a high‑performing, compliant, and employee‑focused culture across multiple locations and regions.

Job Duties & Responsibilities

Strategic Business Partnership

• Collaborate with executive and operational leaders to understand business priorities and translate them into actionable HR strategies.
• Provide guidance on organizational design, workforce planning, succession planning, talent optimization, and team effectiveness initiatives.
• Influence leadership decisions through data‑driven insights and strategic recommendations.
• Support transformation initiatives, restructuring efforts, and change management activities.

Employee Relations & Performance Management

• Lead complex employee relations matters, investigations, conflict resolution, and disciplinary actions.
• Coach leaders on performance management, accountability, and employee development.
• Ensure consistent application of company policies, procedures, and employment practices.
• Work closely with legal and compliance teams on sensitive employment matters.

Talent Management & Workforce Planning

• Support workforce planning initiatives for critical and leadership roles.
• Collaborate with Talent Acquisition on hiring strategies and workforce planning initiatives.
• Drive succession planning and leadership development initiatives.
• Identify workforce capability gaps and implement development solutions.
• Collaborate with Learning & Development to support employee growth and career progression.

Employee Engagement & Culture

• Lead initiatives that enhance employee experience, retention, and workplace culture.
• Analyze employee feedback, turnover trends, and engagement data to identify improvement opportunities.
• Champion diversity, equity, inclusion, and belonging initiatives.
• Foster strong communication and collaboration between employees and leadership.

HR Operations & Compliance

• Ensure compliance with federal, state, and local employment laws and regulations.
• Maintain current knowledge of labor laws, HR best practices, and industry trends.
• Collaborate with Total Rewards, Learning & Development, HR Operations, Payroll, HRIS, and Talent Acquisition teams.
• Support policy development and process improvement initiatives across the organization.

Metrics & Analytics

• Analyze workforce metrics including turnover,…