District Parts & Service Sr. Specialist
Listed on 2026-06-19
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Automotive
Job Purpose
Parts & Service Field Operations group provides dealer consulting and support to the Honda/Acura dealer network. The District Parts & Service Manager (DPSM) is the liaison between American Honda Motor Company, Inc. (AHM) and Honda/Acura dealerships, serving as the dealer’s point of contact for all parts and service-related activities. The DPSM works to identify specific gaps between AHM objectives and actual dealer performance in the areas of overall customer satisfaction, reduction of oil‑change time through Express/Accelerated Service initiatives, respect for the customer’s time, Honda/Acura Genuine Parts and accessory sales, customer‑pay repair order growth, dealer‑advisor/consultant and technician training completion, and recall completion rates.
The DPSM supports development, implementation, and follow‑up of action plans to address gap areas for the key objectives and is responsible for an average of 9–11 Honda/Acura dealers.
- Achievement of assigned parts sales objectives
- Achievement of assigned customer‑satisfaction, respect‑for‑time objectives
- Achievement of oil‑change service time of
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