Coordinator - Community Standards and Outreach

QUALIFICATIONS

• Education: Master’s degree in Higher Education (Student Affairs) or related area preferred.
• Experience: Minimum two years of progressively responsible full-time experience at a post‑secondary institution with demonstrated responsibility in conducting case management.
• Demonstrated knowledge of federal and state laws and regulations affecting higher education, including FERPA, Title IX, and the ADA, as well as best practices in student conduct administration.
• Demonstrated experience with problem‑solving, mediation, conflict resolution.
• Ability to manage multiple responsibilities and priorities.
• Strong analytical, communication, interpersonal, organization and detail orientation skills.
• Commitment and focus on fairness, student development, and institutional integrity.

• Preferred Qualifications: Active membership in the Association for Student Conduct Administration (ASCA), including past attendance at the ASCAGearing Academy.
• Experience with restorative justice principles and practices.
• Experience using Maxient, including data reporting and analysis.
• Experience serving on behavioral intervention or threat assessment team.
• Experience with conducting sex‑based misconduct or Title IX investigations.

Serves as the key institutional resource for the administration of the College’s student conduct and community standards framework. Responsible for ensuring fair, equitable, and legally compliant conduct processes that support student learning, institutional accountability, and a safe educational environment. The position exercises independent judgment in managing complex conduct matters, advising campus partners, interpreting and applying policy, and contributing to institutional risk mitigation related to student behavior, Title IX, and community standards.

Provides outreach and training related to student conduct, conflict resolution, and student rights and responsibilities; advises faculty, staff, and administrators on behavioral concerns and procedural options; and contributes to policy development and institutional planning efforts that promote civility, engagement, and compliance with applicable laws and best practices.

Coordinates the administration of the student conduct process, including case management, complaint response, policy and procedural review, record keeping, investigation, resolution, and adjudication of alleged violations of College policies. Exercises discretion and independent judgment in determining appropriate resolution pathways, sanctions, and remedies in accordance with College policy, legal requirements, and educational objectives. Conducts and oversees student conduct and related investigations, including complex or sensitive cases, and may serve as an investigator or support investigator for student‑related Title IX and sex‑based misconduct matters.

Ensures investigations are thorough, equitable, timely, and compliant with federal and state regulations.

Manages and continuously evaluates student conduct policies, procedures, and practices. Recommends revisions and enhancements to ensure alignment with legal requirements, institutional priorities, and emerging best practices. Contributes to the development of preventative strategies that mitigate institutional risk and promote community standards.

Advises and consults faculty, staff, administrators, and students regarding student behavior, student and faculty rights, campus resources, classroom management, and appropriate informal and formal resolution options. Serves as a subject matter expert on student conduct, procedural fairness, and regulatory compliance.

Ensures strict adherence to confidentiality requirements under FERPA and other applicable laws. Recommends interim measures and long‑term remedies as appropriate to protect individuals and the institution.

Designs, implements, and assesses intentional outreach, training, and educational programming for students, faculty, and staff related to community standards, conflict resolution, student responsibility, and respectful campus engagement.

Collaborates across divisions, including Academic Affairs, Student Affairs, and…