Event Manager Arena

Oak View Group

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360‑degree solution set for a collection of world‑class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

The Event Manager at NOW Arena is hands‑on event management. The ideal candidate is a creative, highly organized professional who can seamlessly pivot between planning and servicing events, coordinating staff, and managing rental inquiries for Hideaway Brew Garden. This position plays a key role in enhancing the guest experience, driving awareness and attendance for events, elevating the brands of both venues, and supporting internal and external partners.

The Event Manager must possess excellent communication skills, strong attention to detail, and the ability to lead teams in a fast‑paced, events‑driven environment.

The Event Manager will manage every aspect of their assigned events from the advance planning stages through the end of the event, including coordinating with promoters, tour management, artist management and production companies; hiring, training, scheduling, and supervising all event staff; overseeing building security and interacting with local public safety officials to ensure events run smoothly; coordinating communication between event staff/security and delegating assignments;

and being responsible for and ensuring overall customer and tour/show satisfaction and experience. Additional duties include oversight of the outdoor summer music venue, Hideaway Brew Garden adjacent to the Arena.

Health, Dental and Vision Insurance; 401(k) Savings Plan; 401(k) matching;
Paid Time Off (vacation days, sick days, and 11 holidays).

This position will remain open until April 24, 2026.

NOW Arena is an 11,800‑seat multi‑purpose family entertainment, cultural and sports center. Seating capacity for the arena ranges from 3,000–6,000 for theater shows; 9,400 for football, hockey, lacrosse and soccer games; 10,000 for basketball games and 11,800 for concerts. The Hideaway Brew Garden is adjacent to the arena where we provide live music and entertainment to the local community over the summer months.

• Advance, plan, service, and supervise assigned events from booking through completion.
• Act as primary liaison between clients, promoters, vendors, and venue departments.
• Oversee event day operations, including staff briefings, load‑in/load‑out coordination, and issue resolution.
• Recruit, train, schedule, and supervise event staff; maintain staffing levels appropriate to each event.
• Prepare and distribute event sheets, layouts, timelines, and communication documents.
• Work closely with security teams, public safety officials, and municipal partners to ensure safe and successful events.
• Maintain event equipment such as radios, credentials, and access tools.
• Assist with pre‑event financial estimates and post‑event settlements.
• Handle event‑related inquiries, resolve issues professionally, and ensure a top‑tier guest experience.
• Serve as Manager on Duty as assigned, including nights, weekends, and holidays.
• Manage Hideaway Brew Garden rental inquiries, conduct site walkthroughs, and coordinate booking details with clients.
• Develop rental packages for Hideaway Brew Garden including pricing options, and promotional materials to support revenue goals.
• Oversee event setup, staffing, and customer communication for private rentals and special programming.
• Create, schedule, and publish engaging content across NOW Arena and Hideaway Brew Garden social media platforms.
• Manage influencer outreach, negotiation, and collaboration to support event awareness and brand visibility.
• Work with Marketing department to ensure accurate and updated information about upcoming events, programs, and venue features.
• Support venue and event marketing plans, working closely with internal stakeholders, promoters, and partners.
• Assist Marketing department with email…