Clinical Informatics Specialist

Clinical Informatics Specialist

The Clinical Informatics Specialist serves as a liaison between clinicians, clinical operations, and technology teams to optimize the use of electronic health record (EHR) systems and clinical applications. This role provides frontline support for providers and clinical staff, delivers Cerner training and personalization services, and promotes effective use of clinical information systems. The ideal candidate will possess Cerner expertise and experience supporting providers in an inpatient hospital setting.

Key responsibilities include:

• Provide onsite clinical informatics support for physicians, nurses, and clinical staff.
• Serve as a subject matter expert for Cerner applications, workflows, and provider-facing functionality.
• Lead provider onboarding, personalization, and customization sessions for new providers.
• Support providers with Power Chart navigation, order entry, favorites management, and workflow optimization.
• Conduct rounding on nursing units and clinical departments to proactively identify and resolve workflow and technology issues.
• Collaborate with physicians, nurses, and operational leaders to evaluate current workflows and recommend process improvements.
• Analyze clinical and organizational needs and translate requirements into system improvements.
• Lead basic to moderately complex clinical informatics projects and initiatives.
• Support implementation, testing, validation, and optimization of clinical applications.
• Develop training materials and deliver end-user education for providers and clinical staff.
• Participate in scenario creation, test script development, and user acceptance testing (UAT).
• Support provider badge authentication and access management processes, including Imprivata enrollment and administration.

Required qualifications include:

• Minimum 5 years of Clinical Informatics, Healthcare IT, or Cerner-related experience.
• Minimum 5 years of clinical healthcare experience within a hospital or healthcare setting.
• Hands-on experience supporting Cerner applications in an inpatient environment.
• Experience providing physician/provider support, onboarding, personalization, and training.
• Knowledge of Cerner Power Chart, provider workflows, order entry, and clinical documentation processes.
• Experience navigating electronic medical records (EMRs) and understanding clinical workflows.
• Communication and interpersonal skills to work effectively with multidisciplinary teams.
• Critical thinking, analytical, troubleshooting, and problem-solving skills.
• Ability to work independently with minimal supervision in a fast-paced healthcare environment.

Preferred qualifications include:

• Bachelor's degree in Healthcare Administration, Nursing, Clinical Informatics, Health Information Management, Information Systems, or a related healthcare discipline.
• Experience with Imprivata or similar clinical authentication and badge-access solutions.
• Previous experience supporting physician adoption, EHR optimization, and clinical application implementations.
• Clinical background such as Nursing, Allied Health, or other direct patient care experience.