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Front Desk, Hospitality ​/ Hotel ​/ Catering

Job in Hoffman Estates, Cook County, Illinois, 60179, USA
Listing for: Mainstay-Suites
Full Time position
Listed on 2026-07-18
Job specializations:
  • Hospitality / Hotel / Catering
    Customer Service Rep
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 28000 - 40000 USD Yearly USD 28000.00 40000.00 YEAR
Job Description & How to Apply Below

Front Desk

The Guest Service Representative is a team member of the Main Stay Suites Hoffman Estates location. This is a well-established Choice Hotels extended stay brand.

The Guest Service Representative is the face of the hotel. In this role you will be responsible for providing outstanding customer service to all hotel guests, checking guests in and out of the hotel, managing reservations, and resolving any guest issues that arise. The ideal candidate will have excellent communication skills, a positive attitude, and a strong dedication to providing the highest level of service.

Honesty and integrity must be paramount in all that you do.

What We Offer
  • Health and Dental Insurance for Full Time Associates
  • 401(k) with Employer Match for all Associates
  • Paid time off for ALL Associates per Associate Guide
  • Company pays six holidays for Full Time Associates
  • Time and half for hours worked on designated holidays for all Associates.
  • Employee Assistance Program for Associates and household members
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