Data Management Analyst

Turn data into impact. Join The Salvation Army as a Data Management Analyst and help drive mission-focused decision making through meaningful data insights. In this role, you'll analyze program outcomes, support grant reporting, and help strengthen services that impact communities across the territory. If you're passionate about data, problem-solving, and using analytics to support programs that change lives, we'd love to hear from you.

$69,544 to $86,930 annually, based on experience.

The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

The Data Management Analyst is responsible for managing, analyzing, and reporting outcome data to the territorial and divisional teams in support of organizational functions including operational, strategic decision-making, and grant funding analysis/reporting.

The Data Management Analyst works within the Territorial Social Services Department and is responsible for providing internal and external data management and analysis for social service programs utilizing Salvation Army Information Management System (SIMS) including Pathway of Hope, Housing, Case Management, Material Assistance, Seasonal Assistance, Adult Rehabilitation Centers, Anti-Trafficking, Program Evaluation, and Emergency Disaster Services. SIMS is the primary system utilized to manage client information, supported by Well Sky Community Services.

The Data Management Analyst contributes to strategic decision making, programmatic outcomes, contract compliance, and grant funding reporting. This job description is not all inclusive. Other job-related responsibilities and tasks may be assigned.

• Work collaboratively with the Client Management Systems Administrators (CMSA) to ensure that SIMS architecture and functionality facilitates the information needs of the organization and the accessibility by end users.
• Function as the primary report writer using Well Sky Community Services and SAP Business Objects for territorial level reporting. Provide report writing assistance to divisional social services staff.
• Consult with both Territorial and Divisional program directors to support the full implementation of SIMS and ensure that it addresses and supports programmatic goals and quality assurance functions.
• Work collaboratively with the CMSA's and program personnel to facilitate the collection, analysis, and interpretation of quantitative and qualitative data.
• Design and execute data extraction methodologies in support of outcomes measurement of assigned projects, including Pathway of Hope (POH).
• Develop, organize, and manage client indicators utilizing Excel, Well Sky Community Services, Survey Monkey, MS Office Forms, SA National Statistical System and other data management systems.
• Review data for accuracy in preparation for conducting analysis of data for client and programmatic outcomes measurements and reporting.
• Promote consistency in use of data across the organization to ensure consistent and accurate management analyses and reports.
• Support the development of interpretation and summarization of outcome results including synthesizing information from multiple sources, creating succinct, clear, and actionable summaries in order to improve the quality and performance.
• Assist Territorial and Divisional teams with data implications and utility in order to build capacity to utilize data for program management and improvements.
• Develop and generate summaries that meet requested reporting criteria for both internal and external requirement in a timely, accurate and consistent manner.
• Develop and maintain management reports in support of any type of program's evaluation and operational performance as requested.
• Support the training and staff development plan to ensure use of SIMS in an accurate manner by end users.
• Work collaboratively with the SIMS Committee and Divisional System Administrators to address systems wide quality improvements and additional data needs.
• Work collaboratively with national and other territorial System Administrators to address systems wide quality improvements and additional data needs.
• Communicate clearly and concisely through both written and verbal reporting of data implications, trends, and results tied to established outcome measures.
• Assist territorial and divisional grant writing staff to mine specific data for new social services grant proposals.
• Assist divisional staff with program evaluation and the DHQ/THQ review processes.
• Maintain an active relationship with the Territorial Statistical Bureau.
• Maintain a thorough knowledge of the Well Sky Community Services and other approved internal and external systems, upgrades, and version…