Business Development Center Representative
Listed on 2026-02-16
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Sales
Customer Success Mgr./ CSM -
Customer Service/HelpDesk
Customer Success Mgr./ CSM
Company Description
Zeigler Automotive Group is one of the largest privately-owned dealer groups in the U.S., operating 78 franchises across 35 locations in Wisconsin, Illinois, Indiana, and Michigan. The company represents a variety of vehicle brands, including leading domestic and imported manufacturers. Established in 1975, Zeigler employs over 2,300 team members and is recognized as one of the top 1% of automotive dealers nationwide with an estimated $2.2 billion in annual sales.
Known for its dedication to customer service and employee satisfaction, Zeigler has been honored as one of the Best and Brightest Companies to Work For in the Nation. The company’s values—Passion, Reputation, Integrity, Drive, and Execution—guide its operations and commitment to excellence.
The Business Development Center Representative is a full-time, on-site position located in Hoffman Estates, IL. Core responsibilities include responding to customer inquiries via phone and email, scheduling appointments, and ensuring an exceptional customer service experience. This role involves maintaining up-to-date knowledge of Zeigler’s products and services, effectively communicating with customers, and collaborating with internal teams to meet sales and customer service goals.
Qualifications- Strong Customer Service and Customer Satisfaction skills to handle inquiries with professionalism and ensure excellent client experiences.
- Proficiency in Communication and Phone Etiquette for effectively interacting with customers and team members over various channels.
- Basic understanding of Sales techniques to assist in converting leads into appointments and contributing to business growth.
- Ability to work efficiently in a structured, on-site environment with a focus on teamwork and meeting deadlines.
- Prior experience in customer service or sales is preferred but not required—training will be provided.
- High school diploma or equivalent required; additional education or certifications in sales or customer-related fields are a plus.
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