Appliance and Refrigeration Repair Technician

Job Title

Appliance and Refrigeration Repair Technician

Rockford, IL 61101

• Drive to multiple customers’ homes daily to diagnose and repair a variety of home appliances with high levels of quality and efficiency; appliances may include refrigerators, washers, dryers, dishwashers, and microwaves.
• Deliver excellent customer experience that consistently exceeds expectations.
• Provide customers with value‑added solutions that help make their home cleaner, more comfortable, and protected.
• Keep company truck well‑maintained and organized, and help manage parts efficiently.
• Perform other duties as assigned.

• High school diploma or general education degree.
• EPA Type I or EPA Universal certification.
• Mechanical knowledge and aptitude, including use of testing & repair tools.
• Experience repairing and diagnosing a variety of home appliances (preferred).
• Can follow directions and processes for quality workmanship.
• Can use a smartphone, including for part ordering.
• Successfully pass a background & drug screen.
• Valid driver’s license for the state(s) in which you work.
• Ability to travel up to 100%.
• Ability to work variable and flexible hours, including required overtime.
• Ability to read, understand, and apply written text of a technical nature to answer questions, solve problems, and complete job tasks.
• Excellent communication skills, both verbal and written; ability to read, write, and speak English.
• Physical requirements:
  
  lift, carry, push, or pull up to 20 lbs (frequently 50 lbs; occasionally 100 lbs); reach outward, handle and finger objects, stand, walk, sit and type; bend, squat, kneel, twist, turn, stoop, climb, and crawl; occasionally reach above shoulder; drive automatic transmission vehicle.

• Great hourly rates – $18–$30 / hour base rate, depending on experience, certification and location.
• Comprehensive medical, dental, and vision benefits with an employer‑paid health care subsidy for dependent tier plans (up to $4,000 annually).
• 401(k) match – 100% match on the first 3% of salary.
• Performance bonuses & sales incentives throughout the year.
• Year‑round work with cross‑training opportunities.
• Best‑in‑class training program via Sears Technical Institute.
• Peer mentoring with onboarding buddy and mentor technicians.
• Career advancement with many paths to grow.
• Tools provided: company vehicle, uniforms, specialty tools, mobile phone & industry‑leading app.

Years of Experience

Required:

1–2 years.
Travel Requirements:
Road Warrior (75% or more).
Employment Category:
Regular, Full‑time.
Compensation Range: N/A.

Equal Opportunity Employer / Disability / Vet.