Director, Strategy HR - Operation

Hiring Salary Range : $  - . This range represents the hiring range. Salaries are determined individually depending on skills and experience. You will also be eligible to an annual bonus, employee share investment program (ESIP), Pension, Benefits, Railroad Retirement Benefits (RRB) and other perks.

At CN, everyday brings new and exciting challenges. You can expect an interesting environment where you’re part of making sure our business is running optimally and safely―helping keep the economy on track. We provide the kind of paid training and opportunities that long-term careers are built on and we recognize hard workers who strive to make a difference. You will be able to thrive in our close-knit, safety-focused culture working together as ONE TEAM.

The careers we offer are meaningful because the work we do matters. Join us!

The incumbent is responsible for bridging enterprise Human Resources strategy with business-unit outcomes, ensuring people initiatives are tailored to the needs of business portfolios and delivered with operational rigor. The role acts as a senior advisor to executive leaders across multiple functions, partnering closely with HR Centers of Expertise to deliver integrated, data-driven talent, organization, and workforce solutions. The incumbent provides leadership and oversight for the People Strategy Partnership team supporting multiple departments.

The role may also provide matrix leadership to project teams, and cross-functional initiatives aligned with enterprise priorities.

• Serve as a strategic advisor to executive leaders, co-creating people's strategies aligned with business priorities, operating plans, and enterprise objectives.
• Lead Functional Organizational Change management initiatives to ensure successful program / change implementation on a variety of projects.
• Provide coaching and guidance on people's strategy, including success profiles, talent reviews, succession planning, and leadership development, leveraging Centers of Expertise frameworks and tools.
• Lead organization design and position management activities, including the review and approval of new roles and organizational changes, ensuring alignment with job architecture and enterprise governance standards.
• Provide thought leadership on organizational change management, supporting leaders in planning, executing, and sustaining change initiatives.
• Translate workforce analytics and labor market insights into actionable recommendations that address talent risks and enable business outcomes.
• Partner with leaders to drive employee engagement strategies and ensure measurable improvements in participation, experience, and outcomes.
• Lead enterprise-aligned workforce planning in partnership with Finance and business leaders, aligning headcount, capabilities, skills, and cost to strategic priorities.

• Provide oversight and resolution froscalatedpeople, performance, and employee relations matters, ensuring consistent,timely, and risk-informed outcomes.
• Oversee governance and effective operation of the Business Support Community across assigned portfolios.
• Strengthen policy application, compliance, and risk management practices in partnership with Legal, Employee Relations, and Safety functions, including oversight of investigations.
• Drive service excellence and continuous improvement by standardizing HR processes, monitoring service performance, and enabling process optimization and automation.

• Set strategic direction, priorities, and performance expectations for Business HR resources supporting corporate departments, ensuring alignment with the enterprise HR strategy and operating model.
• Provide ongoing leadership, coaching, and performance management to enable strong delivery, collaboration, and accountability.
• Build organizational capability within the People Strategy Partnership team through targeted development in areas such as data-driven consulting, change leadership, and organization design.
• Foster an inclusive, high-performing culture andoptimizeresource deployment based on business demand, risk, and…