Sleep Expert- Sales

Responsibilities

• The Sleep Expert will elevate and enhance the customer's in-store experience by being a trusted sleep authority and offering best-in-class products.
• Experts will execute Mattress Firm selling programs with the use of digital tools and support a seamless omnichannel experience to create a compelling and engaging environment that puts the customer at the center.
• Create an environment where the customer is always at the center by cultivating strong relationships.
• Provide technical and product knowledge information to customers and serve as subject matter expert.
• Drive individual sales performance and KPIs while demonstrating company values and supporting company initiatives.
• Maintain customer relationships during and after purchase (resolve customer issues, send delivery reminders, etc.).
• Maintain awareness of the competition, advertisements and services offered by competitors.
• Leverage social media to positively impact brand awareness and increase sales.
• Lift, push, or pull 50+ pounds.

Mattress Firm is an equal employment opportunity employer and is committed to maintaining a non-discriminatory work environment, and does not discriminate against any applicant or employee for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, or any other characteristic protected by applicable law.

Mattress Firm is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.

Our Story Customer. Culture. Community. It makes all the difference.

At the heart of Sleep Experts is a commitment to our customers, our employees and our community.

We strive to exceed our customers' expectations in everything we do, from the moment they walk into the store, to the delivery of their new bed in their home.

We believe the best way to guarantee great service is to have happy employees, so we have built a culture where people love to come to work.

We are proud to have been named a Best Place to Work by the Dallas Business Journal seven years now.

And our commitment to service extends to our local community.

We Share the Gift of Sleep with families in need by recycling and donating our customers old mattresses to local shelters.

Sleep Experts is an affiliate company of Mattress Firm, Inc.