Engineering Supervisor; Facilities & Maintenance; Ka Haku, Hilton Club

Engineering Supervisor

The Engineering Supervisor plays a critical leadership role in the successful opening and ongoing operation of Ka Haku, a Hilton Club, helping establish the standards, systems, and culture that will define one of Hawaiʻi's newest luxury hospitality destinations. This position oversees daily engineering and maintenance operations, ensuring guestrooms, public spaces, back-of-house areas, and resort amenities are maintained to the highest luxury standards while supporting a safe, efficient, and guest-focused environment.

As a hands-on leader, the Engineering Supervisor provides technical expertise, mentorship, and operational guidance to the Maintenance Technician team, helping build a strong engineering foundation during the resort's opening phase and beyond. This role is responsible for the consistent execution of preventative maintenance programs, effective troubleshooting and repair of building systems, and the reliable operation of critical infrastructure and guest amenities.

The Engineering Supervisor is instrumental in maintaining specialty resort features, including pools, water features, landscaped exterior spaces, and traditional Japanese-style ofuro soaking facilities, ensuring compliance with all safety, quality, and operational standards. Serving as a key liaison between engineering leadership and frontline team members, this individual champions Hilton's values, fosters a culture of accountability and excellence, and helps create memorable experiences for owners and guests from day one.

This is a unique opportunity for a hospitality professional who enjoys building, leading, and shaping operations in a new resort environment while contributing to the long-term success of an iconic luxury destination.

HGV offers outstanding Team Member travel discount programs and much more through Perks at Work, exclusive Go Hilton Travel, HGV Getaway, and RCI Travel, opening access to discounts at over 1500+ brands and resorts. Your daily work location unlocks your specific set of benefits.

Here's why you'll love it here - We offer an excellent benefits package to our full-time Team Members that include:

• Salary Range: $43.25 ~ $43.75 per hour
• Medical, Dental, and Vision insurance from Day One
• Financial Wellness - 401k plan with company match, Life insurance, Company stock purchase program
• Team Member Travel Program - enjoy discounted rates at incredible properties around the globe
• Generous Paid Time Off Program
• Paid Sick Days
• Team Member Recognition and numerous learning and advancement opportunities to fuel your professional growth...and more!

HGV was awarded four out of five stars for fostering a culture of work-life balance and family-friendly benefits and is one of Newsweek's "America's Greatest Workplaces for Parents & Families." Over the past 30 years, the highest honor we've received is the continued loyalty of our Owners, Members and Guests. We've also earned accolades for the remarkable work of our dedicated Team Members throughout our resorts, call centers and corporate offices.

Additional Responsibilities Include:

• Supervise, assign, and coordinate daily work activities of Maintenance Technician I and II team members.
• Provide technical guidance, mentoring, and task prioritization to ensure work is completed safely, efficiently, and to luxury presentation standards.
• Perform hands on troubleshooting and repair of moderately to complex mechanical, electrical, plumbing, HVAC, and building systems as needed.
• Oversee preventative maintenance programs, ensuring completeness, accuracy, and timely execution.
• Monitor and support operation of specialty amenities and exterior areas, including:
• Pools and water features
• Exterior public spaces and landscaped areas
• Japanese style ofuro soaking facilities, including pumps, heating systems, filtration, and sanitation components
• Review system readings, logs, inspections, and technician documentation for accuracy and follow up.
• Identify recurring maintenance issues, determine root causes, and recommend corrective or long-term solutions.
• Ensure compliance with safety standards, manufacturer guidelines, and company policies.
• Coordinate repairs with vendors and contractors as directed by engineering leadership.
• Conduct quality assurance inspections to confirm completed work meets luxury, safety, and operational expectations.
• Assist with training, onboarding, and development of engineering team members.
• Communicate effectively with engineering leadership regarding property conditions, staffing needs, and operational risks.
• Promote a culture of accountability, professionalism, and guest focused service.
• Embodies the Hilton Grand Vacations Values of Hospitality, Integrity, Leadership, Teamwork, Ownership, Now,
• Completes all required Company training/compliance courses as assigned.
• Adheres to Company standards and maintains compliance with all policies and procedures.
• Performs other related duties as assigned.

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