Technician, Field Svc

Canon USA is seeking a Field Service Technician to deliver exceptional experiences and elevated efficiency in the routine maintenance of Canon-supported products, in accordance with Service and Parts Standards. Territory covers the Lehigh Valley (Allentown, PA) and Wilkes-Barre/Scranton, PA.

• Report product failure trends and serviceability issues to your manager with the necessary documentation, ensuring accurate information and record keeping.
• Meet customer demands by providing efficient, responsive, and accurate field, shop, and on-site maintenance.
• Maintain all technical information, Field Service Reports, Expense Reports, and Canon property assigned.
• Demonstrate strong customer communication and satisfaction skills.
• Maintain the performance of assigned machines.
• Contribute to achieving the branch/district metric targets by maintaining performance at a level that supports overall goals.

• Hold a High School diploma or equivalent experience.
• Possess a basic understanding of internet environments and be able to successfully complete the 120-day introductory period and the PDIF (Printing and Digital Imaging Foundations) new-hire class.
• Ability to travel with a valid driver’s license and acceptable driving record.
• Must take all necessary steps to obtain security and/or other customer-required clearances to enter customer premises.
• Must be able to lift 50 pounds and be active more than 50 percent of the time (walking, standing, stooping/kneeling).

Salary: $19.00–$26.31 hourly. This role is eligible for a transportation allowance.

About the Kyosei philosophy of social and environmental responsibility. To learn more about Canon, visit  and connect with us on Linked In at

Where Talent Fosters Innovation. Our mission is to exceed customer expectations with our technologies and enrich the lives of our local communities and staff. We are a global digital imaging leader with a reputation for quality and innovation, committed to integrity, respect, empowerment, and making a difference.

You’ll join a leader in digital imaging and innovation with opportunities to grow. We provide a comprehensive rewards package, including competitive compensation and benefits.

• Employee referral bonus
• Employee discounts
• Dress for Your Day attire program (casual allowed based on role)
• Volunteer opportunities to give back to local communities
• Canon welcome kit and merch

All referenced product names and marks are trademarks of their respective owners. Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) savings plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and more. A comprehensive benefits list is available at

We comply with all applicable federal, state, and local laws and regulations, including those applicable to federal government contractors/subcontractors.

You must be legally authorized to work in the United States. The company will not pursue visa sponsorship. All applicants must reside in the United States at the time of hire. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

If you are not reviewing this job posting on our Careers site, we cannot guarantee the posting’s validity. For a list of our current postings, please visit