Environmental Services Lead​/Housekeeping - OMC Jeff Hwy - 7:00am-3:30pm

Job Overview

This job, under general supervision and following prescribed procedures, leads environmental service aides in accomplishing the housekeeping services of the hospital interior and related hospital properties, and coordinates these activities with other departments. The supervisor assumes responsibility for the seamless 24/7 service of environmental services, performs cleaning and/or project work at medical facilities, and monitors employees to ensure area assignments are maintained in a safe, clean, aseptic and operationally effective condition.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.

This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at the company's discretion.

• Required:
  
  None
• Preferred:
  High School diploma or equivalent

• Required:
  
  1 year housekeeping experience.
• Preferred:
  Health care or hotel experience.

• Must have computer skills and dexterity required for data entry and retrieval of information. Must be proficient with Windows‑style applications and keyboard.
• Effective verbal and written communication skills and the ability to present information clearly and professionally.
• Basic knowledge of floor care.
• Strong interpersonal skills.
• Experience troubleshooting and analyzing problems associated with areas of responsibility.
• Self‑directed and able to work with little supervision.
• Capable of operating Environmental Services equipment such as automatic scrubber and burnisher.

• Supervises and leads Environmental Services Aides to maintain assigned areas in a clean and aseptic manner.
• Assigns personnel, equipment and supplies efficiently, maximizing resource utilization in housekeeping operations and maintaining high cleanliness standards while fostering cooperation among team members.
• Coordinates, schedules and conducts employee training and/or development with management to meet established performance standards, teamwork and customer service criteria.
• Responds immediately to defects, deficiencies and/or customer complaints and follows through in‑service recovery, service resolution and follow‑up.
• Exhibits flexibility in scheduling and staffing practices to accommodate unit needs.
• Adapts behavior to the specific patient population, including respecting privacy, introducing oneself appropriately, explaining services or procedures, obtaining permissions and using appropriate communication style.
• Performs other related duties as required.

Light Work – Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly. Work requires walking or standing, pushing, pulling or operating at a production pace, often with minimal weight.

Duties performed routinely require exposure to blood, body fluid and tissue.

The incumbent works in a patient care area; works directly with patients; and/or works with specimens that could contain communicable diseases. There may be an occupational risk for exposure to hazardous medications or waste.

The employer maintains and complies with its Compliance & Privacy Program and Standards of Conduct, including immediate reporting of any known or suspected unethical or questionable behaviors or conduct; patient/employee safety; patient privacy; and all compliance‑related concerns.

The employer is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

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