Commercial Service Manager

Role Overview

Commercial Service Managers play a key leadership role in local Terminix branches, leading and motivating Pest Technician teams to deliver outstanding service delivery of Terminix products to valued customers.

• Monitor branch scheduling and ensure pest tech routes are completed.
• Ensure regulatory compliance and safety standards are met or exceeded.
• Respond to customer concerns, including resolving cancellation requests.
• Inspect and evaluate the performance of Pest Technicians.
• Monitor and maintain inventory levels of pest control products.
• Facilitate continual training of local sales and service teams.
• Lead and motivate the pest technician teams.

• Associate’s degree and a valid driver’s license (four‑year degree highly desirable).
• 1–2 years of related experience is helpful, but not required.
• Willingness to relocate is highly desirable.
• Effective leadership and motivation skills.
• Strong communication skills (written and verbal).
• Problem‑solving skills and ability to develop practical solutions.
• Strong rapport building with customers and employees.
• Detail‑oriented with a focus on safety.
• Aptitude for basic/intermediate math needed for sales and service calculations.
• Comfortable working outdoors and in confined spaces such as crawl spaces and attics.
• Valid driver’s license (state of residence).

• Comprehensive training and licensure, all paid by the company.
• Company vehicle, gas card, cell phone, and laptop.
• Highly competitive compensation (base salary plus bonus potential).
• Opportunities for advancement and career growth.
• Medical, dental, vision coverage and discounts on Terminix brands.
• Short‑term and long‑term disability and life insurance.
• Paid time off.
• Tuition reimbursement for full‑time colleagues.
• Health benefits available day 1 for full‑time colleagues.
• 401(k) retirement plan with company matching contributions.
• Vacation days, sick days, company‑paid holidays and floating holidays.

Rentokil is committed to complying with all Federal, State, and local laws related to the employment of qualified individuals with disabilities. This company is a Drug Free workplace.